Service Representative Customer
Resume:
Alexander Rodriguez
* ******* ***, ********, **, 16701
ad77g2@r.postjobfree.com
Objective
Dedicated and detail-oriented individual seeking a role where I can apply my strong communication skills and my educational background in Individual Studies, and bring along side-skills such as extensive experience with MediaWiki software and wikicode, and fluency in the Japanese language. I am eager to contribute to a dynamic team and continue learning to grow remote entry-level position in customer service communication.
Education
Associate’s Degree in Individual Studies
Jamestown Community College, Pineville, North Carolina 2024
Skills
MediaWiki Software & Wikicode: Extensive experience with creating, editing, and managing content using MediaWiki software and wikicode, with a deep understanding of the technical and structural aspects of wikis.
Japanese: Fluent in both spoken and written Japanese, with the ability to communicate effectively in a multicultural environment.
Attention to Detail: Strong ability to follow detailed protocols, processes and design, ensuring accuracy and consistency in all tasks.
Communication: Excellent verbal and written communication skills, including the ability to use proper cues and maintain eye contact to enhance interpersonal interactions.
Willingness to Learn: Highly adaptable and eager to acquire new skills, with a strong commitment to continuous improvement.
Problem-Solving: Capable of troubleshooting issues and finding efficient solutions in a collaborative environment.
Experience
Freelance Wiki Editor
North Carolina, New York, Pennsylvania 2014 - Present
Created and maintained wiki pages using MediaWiki software, focusing on accuracy, clarity, and adherence to content guidelines.
Collaborated with other editors to ensure consistency and quality across wiki pages.
Managed the technical aspects of wikis, including template creation, formatting, and coding with wikicode.
Community Volunteer (Internship)
South Piedmont Community College, Charlotte, North Carolina 2021-2022
Provided support in various community initiatives, demonstrating strong communication and interpersonal skills.
Assisted in organizing file folders and listing of phone tasks and ensuring they ran smoothly by following established protocols.
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