Service Representative Customer

Hillary F. King

Address: *** ***** ****, **********, ** 15601, Cell Phone: 724-***-****

Email: ad77dy@r.postjobfree.com

Skills:

Speaks English (Fluently) and German (Proficient). Hold a certificate to teach English as a Foreign language from TEFL International Academy. Basic Knowledge of: French, Spanish, Latin, Japanese, Chinese, Russian, and Turkish. Can decipher Cyrillic Alphabet.

Proficient in Word, PowerPoint, Excel, and Pages.

Education:

Bachelor of Arts

California University of Pennsylvania 2013 – 2014 (Graduated) Juniata College 2010 - 2013 (Transfer)

Major : Film in Language Arts

Minor: German

Experience:

Smail Collision Center Customer Service Representative (September 2017-July 2019) o I answer and direct phone calls, collect payments, set appointments for estimates and repairs, manage loaner vehicles, keep customers up to date with repairs, and prepare paperwork to deliver vehicles back to their owners. Smail Acura Cashier and Operator (January 2017-July 2019) o I answer and direct phone calls, collect customer payments, keep track of daily deposits using Excel, and organize maintenance files. Plant Essentials Garden Center Merchandizer (May 2016-July 2017) o I set retail displays, unload, move and consolidate plants for Lowe’s Garden Center.

Academic Awards:

Communication National Honor Society - Lambda Pi Eta (2014) German National Honor Society - Delta Epsilon Phi (2010) o Vice President and Historian

Activities:

Hollow Tree Player (2023)

o I act in a small local theatre troupe. We put on plays for children and all proceeds go to local children and organizations in need. I play Bell in the upcoming performance of Beauty and the Beast

Ligonier Scarecrow Contest (2022-2023)

o I help local organizations in building and decorating themed Scarecrows in a town-wide competition.

Compass Inn Museum: Postcards from the Inn (2023)

o I created two pieces of postcard art that were auctioned off for the Ligonier Valley Historical Society.

Cal U Radio Drama Club Founder and President (2014) o I founded the Radio Drama Club, held auditions and practices, and directed a recorded performance of The Scorpion Scourge of Crime. Modern Language and Culture Club Secretary (2013-2014) o I took notes, emailed club members, and organized a cultural trip to a German restaurant.

References:

Brian Garton: 785-***-****

Sam Crawford: 412-***-****

Carolyn Penrod: 724-***-****

Gregory A. Spicer, Ph.D: 724-***-****

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