Customer Service Team Leader
Resume:
Cyle Domingo
Contact
Kent, WA 98042
ad76vj@r.postjobfree.com
Profile
Exceptionally skilled, proactive, and collaborative professional, offering experience in warehouse operations and team collaboration in high paced environments. Quick-thinker skilled at company representation and customer service resolving high-pressure situations while maintaining composure and professionalism. Multifaceted team leader and team player and concept-to-execution driver with a proven track record of success in handling responsibilities of diverse levels.
Education
Kentwood High School
Covington, WA
Key Skills
Team Leader
Project Management
Communication
Problem-solving
Customer Service
Experience
March 2023 – Present
Delivery Driver • Accessories Plus
Deliver a wide variety of items to different addresses and through different routes
Follow routes and time schedule
Load, unload, prepare, inspect and operate a delivery vehicle
Ask for feedback on provided services and resolve clients’ complaints
Collect payments
Inform customers about new products and services
Complete logs and reports
Follow DOT regulations and safety standards
November 2022 – December 2022
Line Cook • Brookdale Senior Living
Ensured proper preparation, portioning and serving of food according to standardized recipes and menus
Adhered to all sanitation and food safety standards
Prepared food in a timely manner at specified meal times
April 2020 – January 2021 (Renton, WA)
Warehouse Associate • AtWork Personnel
Unload and load, package, and inspect products
Lift and move merchandise from delivery trucks and place them on checking pallets
Check each item to ensure conformity to standards, and isolate non-conforming products
Transport checked and secured goods to assigned storage areas, and ensure they are properly stacked
Assist warehouse workers in picking orders from storage areas, providing location assistance
Follow all safety protocol and warehouse procedures
February 2020 – August 2020 (Seattle, WA)
Cashier/Server/Cook • Mcdonalds
Used excellent customer service skills to ensure an accurate and pleasant checkout experience for more than 350 customers per day
Followed all food service and safety protocols
Worked as a productive and dependable team member
Used problem-solving skills to address any customer issues or concerns
Promptly informed customers approaching the counter of any menu changes or special offerings, optimizing efficiency and avoiding confusion
Perfect record for punctuality and reliability, while always willing to take extra shifts to cover staff absences or exceptionally busy times
April 2019 – October 2020 (Seatac, WA)
Warehouse Associate • AtWork Personnel
Met with clients to discuss their cleaning needs
Assessed the state of the floors that need to cleaned
Applying stain and pre-cleaning treatments to the carpet and floors
Carefully removing furniture to access all areas that need to be cleaned
Cleaning carpets and floors using machine and hand-washing techniques
Resetting the furniture
Up-selling cleaning services and company products
Providing invoices and maintaining good customer relations
References
Jun Marvin Somera – 206-***-****
Andrew Nava – 206-***-****
Darrienne Matamoros – 206-***-****
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