Customer Service Sales Manager
Resume:
HERBERT
HOLDER
ad76cl@r.postjobfree.com
Douglasville, Georgia 30134
CONTACT
Results-driven professional highly experienced in managing and leading teams to complete projects efficiently and effectively. Proven track record of administering training programs and developing strategies to foster a positive work environment. Adept at troubleshooting, problem- solving and making informed decisions to ensure successful project completion.
PROFESSIONAL SUMMARY
Installation Supervisor
Total Turf & Green, Brookhaven, Ga
Installation manager and scheduler
Underfoot Design, Doraville, Ga
Created daily schedule with interior designers and retail customers for all carpet and hardsurface flooring,completed all follow up post installations and followed and vmpleted all service related calls
Handyman flooring installations
Self employed, Smyrna, Ga
EXPERIENCE
February 2023 - February 2024
Successfully supervised the installation of multiple complex systems and ensured all safety protocols were followed.
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Monitored progress of installers to ensure timely completion of projects within budget.
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Ensured compliance with company policies, procedures, health and safety
• regulations during all installation projects.
October 2022 - January 2023
• Worked with coworkers to complete tasks.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
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• Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast- paced environment.
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• Participated in ongoing training to enhance own job skills and knowledge.
• Provided efficient and courteous service to customers at all times.
• Met deadlines while maintaining high-quality deliverables.
• Managed and coordinated multiple projects while ensuring timely completion. March 2008 - October 2022
Installation/Sales Manager
Consolidated Carpet and Floors, Smyrna/Marietta, Ga 1.Managed all custom instalation of carpet and hardwood flooring and tile and laminates. 2.Managed inventory control of all materials coming and going. 3.Handled all outside sales of commercial division and new home sales and instalation. 4.Handled all estimates for retail sales and commercial division including on site and blue prints Provided excellent customer service by promptly responding to customer inquiries or requests for assistance.
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Successfully completed multiple tasks simultaneously while maintaining quality
• standards.
Displayed knowledge of basic building codes for residential construction projects.
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• Demonstrated ability to safely operate power tools and hand tools. Familiarity with safety regulations when working around hazardous materials
• such as asbestos or lead-based paint.
Effectively communicated with customers to explain scope of work before beginning project.
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• Assisted other team members when needed to complete large projects on time. June 1985 - May 2008
Randy Beckler — Becklers Flooring Outlet
Owner Becklers Flooring Outlet
ad76cl@r.postjobfree.com
Colley679882 Wells — Shaw Industries
Sales Rep
ad76cl@r.postjobfree.com
Ray Cobb — GBI
Retired GBI
ad76cl@r.postjobfree.com
REFERENCES
Friend Business Associate
Friend Business Associate
Life Long Friend
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