Customer Service Team Members

SIERRA N. HATCH

Powder Springs, GA · 678-***-****

ad75cp@r.postjobfree.com

OBJECTIVE

KSU college student pursuing a criminal justice degree, aspiring to gain real-world experience in a

face-paced setting where I can expand my knowledge & skills in various legal matters.

EXPERIENCE

ON THE BORDER

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with coworkers and management.

Resolve complaints promptly and professionally.

CURRENT

RUTH CHRIS

Provided exceptional customer service in a high-end dining environment.

- Managed multiple tasks including taking orders, serving food, and handling payments.

- Developed strong conflict resolution skills by addressing and resolving customer complaints effectively.

Maintained a clean and orderly dining area to ensure a pleasant experience for patrons.

Tj max

Oversaw daily operations in the men's and kids' sections, ensuring efficient workflows and high customer satisfaction.

Guided and supported team members, promoting a collaborative and productive work environment.

Utilized strong organizational skills to maintain a well-structured, visually appealing, and safe retail space.

Worked closely with team members to enforce and uphold store policies and procedures.

.

TACO BELL

Mastered point-of-service (POS) computer system for automated order taking.

Assisted management with inventory control and stock ordering.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

EDUCATION

BACHELOR’S DEGREE, KENNESAW STATE UNIVERSITY

Gpa: 3.6, expected Graduation Date Spring 2024

President’s List (4.0 GPA), KSU 2021, Spring 2021

Dean’s List(3.6 GPA), KSU Spring 2022

HIGH SCHOOL DIPLOMA, EAST PAULDING HIGH SCHOOL

Gpa: 3.5

National Honors Society

SKILLS

Communication (both oral and written)

Mathematics

Compute technology

Time management

Strong MS Office background

Fast learner

Data analysis

Problem solving

Research oriented learning

Indexing

Organizational skills and attention to detail

AWARDS

Live Mas Scholarship, $25,000 Recipient

Annie Pierson Scholarship, $2,500 Recipient

Willingness to work independently within in a team environment and assist the team with other duties. Knowledge/Skill Requirements Excellent interpersonal and written communication skills. Detail oriented. Excellent organizational and time management skills with ability to prioritize and manage multiple projects. Personal accountability for work and work product. Ability to build and maintain strong internal and external relationships. Excellent customer service skills. Ability to be accountable for work product. Resilience and a sense of humor. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to communicate with others by telephone and in person. Able to utilize a computer for word processing, email communication, and preparation of documents.

Contact this candidate