Medical Billing Operations Manager

P O Box **** Villa Park, IL ***** 708-***-**** ad757j@r.postjobfree.com

Phyllis Reid

Objective

To achieve the first-rate opportunity in to an esteemed company to utilize my 25 plus years of experience and proficient qualifications along with skills for growing the innovative horizons within this area of medical billing. Quality learning combined with administrative skills allows me to execute in the ideal job resourcefully.

Experience

03/2015 - Present Ideal Billing Solutions Downers Grove, IL Operations Manager of Medical Billing

Proactively manage the billing process from coding to billing

Periodically reviews the effectiveness of billing processes and makes any necessary recommendations for improvement

Oversee operating systems including policy, procedure, operating flow and information flow between medical providers and billing department.

Maintains a working knowledge of insurance carriers, payers and processes utilized within the revenue cycle.

Practice Management consultation

04/2008 – 01/2015 Intuitive Solutions Oakbrook Terrace, IL Director of Medical Billing

Managing billing team of 45 plus employees

Proficient billing knowledge of multiple specialties

Manage billing for 50 plus practices in over 10 states

In charge for insuring claims are processed according to payer protocol

Created and implemented policies and procedures

Evaluate the medical financial records and maintain the accounts

Training and development of new hires and current employees

Create required monthly reports for medical practices

Face to face meetings with doctors and corresponding with doctor office regularly

Practice Management consultation

03/2006 – 04/2008 North American Medical Management Hillside, IL Accounts Adjudicator

Evaluate the medical financial records and maintain the accounts

Ensures utilization of the most up to date processes and procedures to update claims

Identifies process improvements, offers solutions to claim problems and communicates recommendations to management

Manages tasks according to company guidelines

Responds within company standards to inquiries by telephone and written communication

Works with colleagues across the organization to research inquiries in a prompt, courteous and accurate manner

708-***-**** ad757j@r.postjobfree.com

Phyllis Reid

Education

01/2009 – 05/2011 DeVry University Downers Grove, IL Business Management/Healthcare Management

References

References are available on request.

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