Data Entry Customer Service
Resume:
Summary
There are numerous programs I am proficient in including; Windows 7, 8, 8.1 and
**, ********* *****, **********, **********, Office Books, Quicken, Microsoft works, Mavenlink, PDF Max, Google programs and apps, database, etc. My professional goal is to work in a positive environment to enhance my skills further in the marketing and sales industry. My personal goal is to work in an environment using my creativity while focusing on the goals of the organization. I am highly ambitious Operations Administrator with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.
Motivated Administrative professional with a proven history in team leadership, training and development initiatives. Known to encourage the development of cross- departmental collaboration to achieve company goals and provide excellent customer service.
DEANNA THORNTON
ad756x@r.postjobfree.com
Deanna Thornton
Harahan, Louisiana 504-***-**** ad756x@r.postjobfree.com Professional Goal
My professional goal is to work in a positive environment to enhance my skills further in an Administrative environment. To apply and grow my skills marketing, advertising, and sales industry. My personal goal is to work in an environment using my creativity while focusing on the goals of the organization.
Licenses
• Property and Casualty
o Louisiana
o Mississippi
Skills & Abilities
• Customer service
• Team building
• Sales and merchandising
• Data entry
• Documentation and reporting
• Communication skills
• Time management
• Highly organized
• Attention to detail
• Dependable
• Results-oriented
• File management
• Reporting
• Excel spreadsheets
• Invoicing
• Payment processing
• Vendor relations
• Marketing strategies
• Business development
• Event planning
• Project management
• Presentations
• Advertising and promotions
• Conflict resolution
• Office administration
• Digital marketing
• Market research
• Marketing principles understanding
• Brand management
• Advertising strategy
• Business and product development
• Creative
• Problem solving
• Independent thinking
• Attention to detail
• Scheduling
• Insurance sales
• Commercial insurance
Experience
LICENSED SALES PROFESSIONAL THE INSURANCE DEPOT
MAY 2023 – JUNE 2024
• Insurance trusted advisor
• Motorcycle Insurance Specialist
• Commercial insurance
CHIEF ADMINISTRATIVE OFFICER GULF COAST METRICS
JANUARY 2023 – PRESENT
• Accounts Receivable, Accounts Payable, Administrative tasks, filing, data entry, open office, office books, excel, invoicing, purchasing, Microsoft Office, Windows 10, 7, 8, lead generation, marketing, advertising, sales, customer relations, product advertising. LICENSED SALES PROFESSIONAL DAVE BRENNAN INSURANCE INC. OCTOBER 2022 – JANUARY 2023
• Insurance trusted advisor
• Motorcycle Insurance Specialist
• Commercial insurance
LICENSED SALES PROFESSIONAL MAGHEN DODGE ALLSTATE AGENCY JUNE 2019 – OCTOBER 2022
• Insurance trusted advisor.
• Motorcycle Insurance Specialist
• Commercial insurance
CLIENT SERVICES PROFESSIONAL H&R BLOCK
DECEMBER 2018 – APRIL 2019
• Appointment scheduling, Data Entry, Lead Generation, Administrative
• Marketing, advertising, social media marketing
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Maintained a clean reception area, including lounge and associated areas.
• Maintained and updated CRM database to detail current customer information for accurate records and service.
CHIEF ADMINISTRATIVE OFFICER GULF COAST METRICS
JUNE 2018 – SEPTEMBER 2018
• Accounts Receivable, Accounts Payable, Administrative tasks, filing, data entry, open office, office books, excel, invoicing, purchasing, Microsoft Office, Windows 10, 7, 8, lead generation, marketing, advertising, sales, customer relations, product advertising. OPERATIONS ADMINISTRATOR NEW ORLEANS WATER SYSTEMS LLC APRIL 2015 – JUNE 2018
• Office Management, Administrative, Sales, Marketing, Advertising, Lead Generation, Customer Relations, Product Advertising, Data Entry, Certified Water Specialist, Water Testing, Water Quality, Water Treatment, Water Conditioning, Finance Department, Sales trainer, Home and Garden Shows, Scheduling, Invoicing.
• Demonstrate and present products and services at trade shows, retail locations, office settings and in- home.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Maintained a clean reception area, including lounge and associated areas.
• Maintained and updated CRM database to detail current customer information for accurate records and service.
• Conducted market research on Water Treatment & Water Quality, providing valuable guidance to executives.
• Obtained signatures for financial documents and internal and external invoices. OFFICE MANAGER BAYOU SOLAR
APRIL 2015 – JUNE 2018
Office Management, Receptionist
CHIEF ADMINISTRATIVE OFFICER GULF COAST METRICS
JANUARY 2014 – JUNE 2017
• Accounts Receivable, Accounts Payable, Administrative tasks, filing, data entry, open office, office books, excel, invoicing, purchasing, Microsoft Office, Windows 10, 7, 8, lead generation, marketing, advertising, sales, customer relations, product advertising. SALES COORDINATOR GULF COAST METRICS
JANUARY 2013 – JANUARY 2014
• Create and address requests for quotes to accurately generate proposals.
• Negotiate contract terms and options within defined parameters to successfully close deals.
• Build and establish rapport with customers to assess needs and offer appropriate solutions.
• Conduct B2B sales calls to qualify prospects and schedule sales and service calls.
• Demonstrate and present products and services at trade shows, retail locations, office settings and in- home.
PUBLISHED AUTHOR KIX PEACE’S POETRY
JANUARY 1996 – PRESENT
• Writing my book and publishing my poetry.
KEY HOLDER / MANAGEMENT TUESDAY MORNING
OCTOBER 2014 – JULY 2015
• Counted cash drawers and made bank deposits.
• Reordered inventory when it dropped below predetermined levels.
• Examined merchandise to verify that it was correctly priced and displayed.
• Trained and developed new associates on POS system and key sales tactics. STAR TEAM LEADER, INDEPENDENT BEAUTY CONSULTANT MARY KAY COSMETICS MAY 2009 – JANUARY 2013
• Recruited, trained, development and coached staff.
• Developed documents, created forms and designed spreadsheets to increase business efficiency.
• Proactively manage business relationships and resolved client issues in a timely manner.
• Beauty consultant and service provider
• Perform facials and makeovers as well as conduct open houses and Mary Kay parties upon request.
• Conduct one-on-one client consultations to identify skin care needs and answer questions regarding product line.
SHOE SELLING SPECIALIST JCPENNEY
OCTOBER 2005 – APRIL 2011
• I have received over 100 customer service awards and recognition.
• Demonstrated use and care of merchandise.
• Developed positive customer relationships through friendly greetings and excellent service.
• Organized racks and shelves to maintain the visual appeal of the store.
• Trained and served as a peer coach for new sales associates.
• Stocked shelves and supplies and organized displays.
• Helped customers with questions, problems and complaints in person and via telephone. MARKETING AT STATE FARM STATE FARM NORA VADEN HOLMES OCTOBER 2007 – OCTOBER 2009
• Customer service, marketing, cold calling, clerical. OFFICE MANAGER CAMPBELL REAL ESTATE
SEPTEMBER 2005 – OCTOBER 2005
• Administrative tasks, filing, receptionist, advertising and marketing, office management. MARKETING SUPERVISOR, CALL CENTER MANAGER DOLPHIN WATER JUNE 2001 – AUGUST 2005
• Administrative, clerical, data entry, lead generation, dispatcher.
• Held the title of number 1 appointment setter in country for 2 years under company name Aquativa. Education
Grace King high school 1999 - 2002
• Diploma
• Sales, Distribution, and Marketing Operations, General Purdue Global University 2018 – Present
• Pursuing Bachelor’s in Business Administration and Marketing Professional References
1. Shaine Pizzolato Gulf Coast Metrics, Owner 504-***-**** 2. Jay Signh New Orleans Water Systems, Sales 225-***-**** 3. Charles Abadie Dave Brennan Insurance, Owner 504-***-**** 4. Debbie Robin Mary Kay Cosmetics, Director 504-***-**** 5. David Metge Harley Davidson Extreme Water Vacs, Sales 985-***-**** 6. Daisy Daigle Gulf Coast Metrics, Administration 504-***-**** Thank you for your consideration. Have a great day! Deanna Thornton
Contact this candidate