Administrative Assistant Customer Service
Resume:
Kristi White
Tag & Title Clerk, Bail Bonds Agent, Clerical, Administrative Assistant
Atlanta, GA
ad739q@r.postjobfree.com
• Strong Attention to Detail
• Customer service oriented
• Enthusiastic, hard-worker with exceptional written and oral communication skills
• Responsible, co-operative person who works well with others
• Dependable
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tag and Title Clerk
ZT Automotive-Smyrna, GA
December 2023 to Present
• Processing Wholesale Titles
• Processing Dealer Trade Titles
• Processing Retail Titles
• Registering Out Of State Tag & Titles Registering local Ga Tag & Titles
• Completing and making sure all Titles, Power Of Attorneys are completed correctly
• Processing using the CVR, DLR, FRAZER, Dealertrack, CDK, EMS, Reynolds
• Speaking with customers that call about registration for their vehicle .
• Ordering duplicate titles
• Perfecting liens on titles that have been titled wrong
• Signing titles over and getting them out to Auction in timely manner
• Follow up with lienholders on titles if we have not received it after payoff was sent
• I work efficiently make sure the retail customers registration is processed in a timely manner
• Keep great organization of deals and titles
Professional Bonds Agent - Part Time
Anytime Bail Bonding-Marietta, GA
August 2018 to Present
• Responsible for customer relations to include answering telephones, greeting walk in customers, providing clear and accurate information about inmates that has been arrested, quoting price for bail, completing documents, going to the jail to sign defendants out, collecting and handling large sums of cash, data entry, notifying defendants of court dates, skip tracing, making outbound calls for collections on past due payment plans, organizing and maintaining filing system for clients files Tag and Title Specialist
Toyota-Union City, GA
June 2022 to December 2023
• Processing Wholesale Titles
• Processing Dealer Trade Titles
• Processing Retail Titles
• Registering Out Of State Tag & Titles Registering local Ga Tag & Titles
• Completing and making sure all Titles, Power Of Attorneys are completed correctly
• Processing using the CVR, DLR, FRAZER, Dealertrack, CDK, EMS, Reynolds
• Speaking with customers that call about registration for their vehicle .
• Ordering duplicate titles
• Perfecting liens on titles that have been titled wrong
• Signing titles over and getting them out to Auction in timely manner
• Follow up with lienholders on titles if we have not received it after payoff was sent Tag and Title Clerk
AUTONATION NISSAN-Marietta, GA
December 2021 to June 2022
• Completing and making sure all Titles, Power Of Attorneys are filled out correctly and signed in the correct place,Assuring the right amount of taxes has been collected from each customer, comparing the Bill Of Sale and TAVT form with Title Tec,DLRdmv,CVR, CDK and EMS (whichever program is used ) gathering all documents needed and notarizing them before scanning and processing the registration . Speaking with customers that call inquiring about their registration
• Processing in state & out of state titles
Front Desk / Title Clerk
Adesa-Fairburn, GA
July 2019 to December 2021
• Process & scan all titles that come in from different dealers, making sure they have signed off on the titles in the right place so the titles can be transferred to the next dealer correctly
• Pull Title report to work up titles ( doing title tags ) for vehicles that are being sold at the Sale every Wednesday
• Accepting payments at the counter from dealers who purchase vehicles
• Answering the telephone, making sure all questions are being answered adequately
• Maintaining a filing system of all the titles numerically that are in the office, until a vehicle is purchased
• Ship titles out to dealers via Fed Ex & Regular Mail
• Regularly Contact dealers about absent titles to get an update as to when we will be getting the title, and putting notes in the AMS system, so when a dealer calls to check about a title they are waiting you can provide an accurate answer
• Invoicing -send all the dealers invoices the day after the auction and reminders of what day a late fee will be applied, and the cost of storage if the vehicle is left on the property
• Print bidder badges & Gate passes
• Title Inventory monthly
• Floor plan vehicles with the banks at the customers request Office Manager
One Call Bail Bonds-Atlanta, GA
February 2012 to July 2018
• Ensured total customer satisfaction
• Responsible for customer relations to include answering telephones, greeting walk in customers, providing clear and accurate information about inmates that has been arrested, quoting price for bail, completing documents, going to the jail to sign defendants out, collecting and handling large sums of cash, overseeing 6 plus employees, implementing monthly Sheriff Report
• Maintain emotional control under stress
• Ability to resolve interpersonal situations
• Strong organizational skills
Leasing Consultant/Assistant Property Manager
Peabody Properties, LLC-Douglasville, GA
January 2010 to December 2013
• Greeted prospects professionally
• Accept applications making sure all forms were completed
• Collected and posted rent and water payments, recertifying and renewing leases, Updated marketing on several websites for the community, maintained high customer service during very high volume of prospects visiting our office looking for a new home,
• Experienced in Tax Credit, Market and Conventional Leasing, DCA training Certified, Fairhousing Regulations
• Filed Evictions
• Walking the property to monitor the grounds of the property to ensure the upkeep and well kept appearance
Professional Bonds Agent
Jet Bonding Company-Atlanta, GA
June 1993 to January 2010
• Responsible for customer relations to include answering telephones, greeting walk in customers, providing clear and accurate information about inmates that has been arrested, quoting price for bail, completing documents, going to the jail to sign defendants out, collecting and handling large sums of cash, data entry, notifying defendants of court dates, skip tracing, organizing and maintaining filing system for clients files
Education
High School Graduate
St. Lukes Academy - Atlanta, GA
June 1995
Skills
• Title Processing
• Property Leasing
• Property Management
• Customer service
• Dealership experience
• Office experience
• Title processing
• Typing
• Clerical experience
• Cash handling
• Research
• Front desk
• Supervising experience
• Computer skills
• Conflict management
• Communication skills
• HIPAA
• Microsoft Office
• English
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Microsoft Powerpoint
• Purchasing
Certifications and Licenses
Driver's License
Certified Notary Public
Additional Information
SKILLS: Microsoft Office, Word, Excel, Powerpoint, Outlook, Quickbooks, Onesite, Yardi, Property Leasing, Property Management, Problem Solving, LIHTC, BailBooks, Captira, Title Processing, Frazer, TitleTec, CVR, DLR, Dealertrack
NOTARY PUBLIC - Douglas County, Georgia
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