Front Desk Customer Service
Resume:
Irene Losolla
Midland, TX *****
*******.*****@*****.***
Interested in securing a stable position as an Administrative Assistant or Receptionist. Data Entry Input
Proficient with Excel and Word
Excellent Customer Service
Ability to work with multi-phone systems
Responsible for money deposits and payroll
Bilingual
Expertise as a Translator (English to Spanish)
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
20/20 Vision Center-Odessa, TX
April 2023 to Present
Busy Doctors Office Attending Costumers,Scheduling Appointments,Answering Phones,Verifying Health Insurances, Checking Out Patients And Taking Payments,Placing Contact Lens Orders,Screening Patients Ect..Team Lead Front Desk!
Operations Manager
Mainstay Suites-Odessa, TX
April 2022 to Present
Management,etc. Overseeing Management Duties, Scheduling,Taking payments,Hiring Process,Training, Collector
ECONOMY FINANCE-Odessa, TX
July 2022 to August 2022
outbound,inbound calls,taking payments, input data,file documents, costumer service. Front Desk Manager
Motel One-Odessa, TX
April 2015 to April 2022
Managed front desk. processed payments, attended to customers, verified drops, processed refunds, made schedule for front desk, and answered phones. Clerical
Express Personnel-Odessa, TX
June 2013 to March 2015
Answered Phones, took payments, filed documents, and customer Service. Front Desk Clerk
Motel 6-Odessa, TX
April 2011 to October 2012
Answered phones, greeted customers, mapped out room location and provided directions to the customer, processed payments, and filed documents. Education
11
Skills
• Translation
• Spanish
• Interpretation
• Multilingual
• English
• Guest Services
• Front Desk
• Office Management
• Administrative Experience
• Communication skills
• Office experience
• Bilingual
• Microsoft Outlook
• Accounts Receivable
• Accounting
• Payroll
• Typing
• Clerical Experience
• Research
• Human Resources
• Microsoft Word
• Microsoft Excel
• Medical Records
• Operations Management
• Insurance Verification
• Phone Etiquette
Languages
• Spanish - Expert
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