Customer Service Rep
Resume:
Shaquita L. Kibble
Customer Service Rep
Profile
Motivated Collection specialist and Customer service professional who is eager to increase cash flow and customer satisfaction. I am accustomed to meeting deadlines and managing multiple tasks in a fast-paced environment.
Also, I am an incredibly positive well educated customer service representative who is able and willing to teach others when and wherever my assistants is needed.
Contact
ad7325@r.postjobfree.com
Cooking
Organizing/Cleaning
EDUCATION
United Christian School
Aug/2003 – May/2006
3.3 GPA, High School Diploma, National Honors Society, TX Academics honors.
Lone Star Community College
08/2007 - 05/2009
3.5 GPA
WORK EXPERIENCE
Walgreens/Pharmacy Technician
July2022-Present
Answering the phone calls
Cashiering, keeping the pharmacy area clean, stocking shelves.
Preparing insurance forms, counting pills for prescriptions, weighing medication for prescriptions, and creating correct prescription labels with detailed instructions.
Kumon Tutor/Instructor
Mar2021–July2022
Kumon Instructor is to discover each student’s level of academic ability and continuously provide students with worksheets that are suitable to their respective ability levels.
Instructors ensure that students always experience a sense of achievement in their daily study, which helps students enjoy studying and enables them to increase their ability independently.
Through observing students’ learning situations, Instructors become keenly aware of how students are changing and improving, and search for things that will aid their future instruction.
Life Storage Associate Manager
June2016–Jan 2018
Renting storage spaces & selling store merchandise, working face-to-face with customers, providing excellent service and building excellent rapport with new and exciting customers.
Accepting payments and completing daily bank deposits.
Keeping the property and office area clean and tidy, other general office duties.
IQOR Customer Service Rep/Lead Trainer
Jan 2013–Jan2016
Answering technical support inquires via incoming calls, chat or email.
Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customers issues.
Train new hires with onboarding skills and responsibilities for production floor.
SKILLS
Computer Proficiencies
Microsoft Office Suite: Excel, Access, Word, Power Point, Outlook, Publisher
& Billing Systems: Mainframe, Quick Com
NRF Customer Service & Sales Certified Specialist
Contact this candidate