Customer service, organized, forklift certified, welding cert
Resume:
Talson Bethune
Self-motivated, family oriented, creative, Strong Work Ethic
Mesa, AZ 85210
ad72xe@r.postjobfree.com
A resourceful, self-motivated and customer-focused professional with hands-on experience in providing superb customer care. Effective communication and customer retention skills. Demonstrated ability to excel in fast-paced environment and thrive under pressure. Strong analytic and problem-solving expertise. Enjoy exceeding customer expectations.
Willing to relocate to: Chandler, AZ - Mesa, AZ - Tempe, AZ Authorized to work in the US for any employer
Work Experience
Production Manager/Supervisor
Alternative Healing Worldwide LLC-Phoenix, AZ
January 2017 to Present
• Keep good relationships with our venders and retailers.
• keep up with trending products and doing constant research as well as communicating with brands/ companies.
• Organizing charity events, making sure our store displays are in ideal places with the right products displayed.
• Computer skills, typing, and inventory.
• Packaging products, shipping and receiving.
RV Technician
Lazy Days RV-Mesa, AZ
February 2024 to August 2024
• Inspect new and used units before customers take them.
• Plumbing, fabrication, carpentry
• Oil changes and chassis maintenance on gas and diesel units.
• Trouble shooting electrical 12v/110/220 and water system.
• Fix appliances.
• Change out batteries 6amp/group24/group27.
• Walk customers through their units and show them how everything functions. Technician/Campervan builder
Popago vans-Mesa, AZ
July 2023 to January 2024
On build side: take any unnecessary things out of the vans.
• From blueprints; build custom campervans, counter and cabinets, cutout counter tops custom made of butcher block, treated with butcher block oil and Polyurethane coated.
• Run electrical wires through the unit, to connect water heater, Espar heating system, LED lighting with dimmer controller.
• Install accessories such as Swivel seats, off-road bumpers, side steps, roof racks, exterior lights/ cameras.
On Service side: diagnose issues with customer units and solve them. Mostly electrical troubleshooting
• Prepping the vans before build teams get them, cutting out windows, AC/MaxAir holes.
• Solar installation
• Tools used: Impact drill, Measuring tape, Paint Sprayer, grinder, multi-tool, multimeter, speed square. Technician/CamperVan Builder
Boho vans campers-Tempe, AZ
January 2022 to July 2023
Using blueprint layouts provided, build log cabin style Campervans.
• Frame flooring, build subfloor, laying vinyl flooring.
• Frame walls out, using 3/4in plywood strips. Seal off any holes going outside that aren't needed. Insulate walls, put up plywood panels then cover them with cabin style shiplap.
• Frame out counters and cabinets with 2x2s and cabin style shiplap.
• Run electrical wiring threw the vans to connect lights, control panels, batteries.
• Tools used: measuring tape, impact/power drill, miter saw, table saw, multimeter, PEX crimpers, mutli- tool, grinder.
RV Technician
WORLD WIDE RV-Mesa, AZ
August 2021 to December 2021
• PDI or Pre Delivery Inspection, check units from top to bottom. Make sure all appliances function properly. Check all electrical, plumbing system, HVAC, and propane systems for issues and fix anything found after noting and taking pictures for insurance company, communicate with sales manager and advisor.
• Install accessories such as BlueOx hitches, Lipurt slide outs and awnings.
• Skills used on the job.
Plumbing
Electrical
Carpentry
Diagnostic
Fabrication
RV Technician
Cruise America, Inc.-Mesa, AZ
November 2020 to August 2021
Finals Department; restore Thor/Majestic RVs that have been rented out. Using Impact Drill, measuring tape.
Diagnose issues and fix or replace broken items.
Installation helper
Cascade Windows-Phoenix, AZ
January 2017 to January 2018
Carefully unload heavy glass panels from truck into our job sites. Install bath/shower enclosures, accessories to specific spec. Clean up all our mess lock up house. Security
COACH'S CORNER-Phoenix, AZ
June 2016 to September 2017
Secure the building inside and out. Watch for any fights that might happen and break up any altercations that do happen.
Store Associate
Harbor Freight Tools USA, Inc.-Phoenix, AZ
August 2015 to February 2017
Truck nights and parking lot tent sale days are the most hectic. Truck is usually 14hr day, unloading 45,000lbs of freight from the truck onto the store floor and into it's proper placement.
• Helping customers find the right tools to get their jobs done. Maintenance
Independent-Centralia, WA
June 2008 to April 2010
Working for myself.
• Landscaping; mowing, weeding, planting.
• Painting.
• Framing/fencing.
• Clean up/disposal of trash.
• Re-surfacing counters and cabinet doors.
• Electrical.
• Plumbing.
• Light HVAC repair.
Education
certification in Welding
Centralia College - Centralia, WA
January 2013 to December 2013
Tech certificate in Collision and Automotive Repair Certification Program New Market Skills Center
June 2007 to August 2007
GED
South Puget Sound Community College
March 2007
Skills
• Fabrication
• Mechanical Knowledge
• Forklift
• Maintenance
• Service technician experience
• MIG welding
• Blueprint Reading
• Troubleshooting
• Customer service
• Quality control
• Carpentry
• Woodworking
• Hand tools
• Power tools
• Automotive repair
• Caulking
• Welding
• Frame carpentry
• Blueprint reading
• Warehouse experience
• Soldering
• Time management
• Materials handling
• Residential construction
• Handyman experience
• Plumbing
• Electrical experience
• Equipment repair
Links
http://Www.Wehealalternatives.com
Awards
Employee of the month
February 2013
Working for Greatwide distribution logistics, i became employee of the month in my first 90days n the job. Certifications and Licenses
Forklift Certification
Welding Certification
Pallet Jack Certification
Assessments
Forklift safety — Proficient
July 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS/COMPENTENCIES
• Proactive go-getter attitude
• Hands on experience in managing customer complaints according to company policies and protocols
• Excellent Communications Skills Great phone etiquette
• Critical thinker
• Exceptional attention to detail
• Computer: Word, SAP Business One Client, Excel
• Well versed in responding to customer requests in a time efficient manner
Contact this candidate