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Product Specialist Customer Service

Location:
Mesquite, TX
Posted:
August 17, 2024

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Resume:

Donita Lamar **** Little Falls Tr

Fort Worth, TX 76131

720-***-****

ad71pd@r.postjobfree.com

Professional Summary

Product Specialist at Living Spaces since 2023, demonstrating exceptional ability in customer education and cross-departmental sales enhancement. Previously, as an ECE Teacher and Lead Before & Aftercare Teacher, developed innovative educational programs and fostered engaging learning environments, boosting children's developmental success and school readiness. Skilled in using Microsoft Office tools, leadership, and maintaining high customer satisfaction, ready to leverage 8+ years of diverse experience to contribute effectively in a dynamic new role. I am actively pursuing a Real Estate License to further my knowledge and skills in customer service, and am aiming for certification by Fall 2024. EMPLOYMENT HISTORY

Living Spaces, Fort Worth, Tx — Product Specialist SEPTEMBER 2023 - JANUARY 2024

● Product Specialist at Living Spaces since Sep 2023

● Spearhead customer education on store offerings

● Maintain expert knowledge in specific departments

● Assist in cross-departmental sales

● Oversee upholstery department, aiding customers in home design and furniture customization

● Ensured accuracy handling payments and processing credit applications via POS systems.

● Aided colleagues across departments, enhancing team efficiency and customer satisfaction.

● Transformed customer living spaces by providing tailored design consultations.

● Passionately educated customers on store offerings, increasing engagement and loyalty.

● Streamline in-store operations, enhancing customer flow and satisfaction.

● Enhanced store revenue by optimizing product placement and display strategies.

● Monitored inventory levels to ensure product availability and customer satisfaction.

SKILLS

Sales (Experienced)

Optimistic(Expert)

Efficient (Expert)

Dedicated (Expert)

Teamwork (Expert)

Multitasking(Experienced)

Leadership(Experienced)

Outlook(Experienced)

Microsoft (Experienced)

Excel (Experienced)

Typing (Experienced)

Sales (Experienced)

POS (Skillful)

Productive (Expert)

Organized (Expert)

ACHIEVEMENTS

FEMA Certified

Pyramid Plus Certified

EQIT Certified

Attended University of Northern

Colorado

References

Taylor Robles - Office of Early

Childhood Education

(e) ad71pd@r.postjobfree.com

Augustana Early Learning Center, Denver, Co —ECE

Teacher

SEPTEMBER 2022 - JANUARY 2022

● Guided toddler development, maximizing age-specific potential

● Prepared preschoolers for elementary school, enhancing social skills

● Innovatively used Excel for structured learning

● Solved challenges in early childhood education

● Boosted children's readiness for future learning

● Implemented age-appropriate educational activities, ensuring developmental milestones for toddlers.

● Developed new interactive learning modules for preschoolers, boosting engagement and learning outcomes.

● Provided personalized support to toddlers, aiding in emotional and intellectual growth.

● Fostered a dynamic learning environment, significantly improving preschool readiness.

● Elevated toddler interactive skills through targeted educational programs.

Three Bears Learning Center, Aurora, Co —Lead Before & Aftercare teacher

DECEMBER 2019 - JULY 2020

● Spearheaded group activities in an elementary school setting

● Fostered a collaborative and engaging learning environment

● Implemented innovative strategies to enhance student participation

● Addressed individual student needs, enhancing overall learning experience

● Enhanced child engagement by leading innovative learning activities.

● Fostered a nurturing environment, boosting student confidence and cooperation.

● Monitored and adapted educational materials to meet diverse needs.

● Pioneered new group activities, significantly increasing student interaction.

● Passionately led school projects, improving group dynamics and learning outcomes.

Western Union Corporate Office, Denver, Colorado — TA Coordinator

2019

● Demonstrated strong organizational skills in managing interview schedules

(p) 303-***-****

Lamonte Foreman-Powell

-Therapist in Hawaii &

Nebraska

(p) 757-***-****

● Exhibited proficiency in Excel for data management

● Showcased collaborative approach in team settings

● Displayed keen attention to detail in interview coordination

● Streamlined interview scheduling using Excel, enhancing recruitment efficiency.

Children's Playland, Aurora, Co — ECE Teacher

MARCH 2016 - AUGUST 2019

● Assisted in infant care, fostering developmental growth

● Implemented structured activities for toddlers

● Prepared preschoolers for elementary education

● Established classroom behavior standards

● Enhanced learning foundations for future schooling

● Elevated infant care standards by implementing nurturing practices that support early developmental milestones.

● Structured toddler activities that promote cognitive and social skills, setting a foundation for future learning.

● Fostered a collaborative classroom environment, enabling children to achieve personal and educational growth.

● Assessed and adapted educational content to meet diverse preschool needs, ensuring developmental goals are met.

Subway, Denver, Co — Sandwich Artist

2018 - 2019

● Crafted a variety of sandwiches as per customer preferences

● Earned senior role within a month

● Trained new staff effectively

● Maintained high standards of professionalism

● Enhanced customer satisfaction through exceptional service

● Promoted to train new staff within a month, ensured high-quality service.

● Efficiently managed opening procedures, enhancing team readiness and service speed.

EDUCATION

Overland High School, Aurora, Co — High School Diploma AUGUST 2012 - MAY 2016

● Graduate of Overland High School - 2016

● Advance Via Individual Determination (AVID) - 2009-2015

● College readiness program designed to prepare students with the skills to be successful in college and beyond

● Maintained a 3.0 GPA

● Displayed leadership both in and outside of the classroom University of Northern Colorado, Greeley, Co

AUGUST 2016 - MAY 2017

● Majored in psychology first semester

● Majored in mathematics second semester



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