K.Burrell resume

KYRA BURRELL

Upper Marlboro, MD ***** 202-***-**** ad71bn@r.postjobfree.com

PROFESSIONAL SUMMARY

Proctor Testing Administrator with multifaceted experience in Customer Service, Training, Testing, Development, Help Desk Support, Office Administration, and Records Management. Experience as a Testing Technician utilizing placement testing: Accuplacer, ESL Evaluation and Assessment and Aleks placement software.

WORK HISTORY

Prince Georges Community College 09/2019 - Current Testing Administrator

• Enrolling and scheduling potential and current students test appointments, preparing/handling test material, performing and monitoring testing applications, troubleshooting for test facility computers, delivering, and proctoring the testing center in an educational college setting.

• Checks in students, verify identification, and explain the exam process.

• Ensures equipment is operational and test stations are in working order to deliver testing.

• Updates guidelines and stringent security protocols for testing center.

• Maintains professional rapport and cooperative working relationship with staff, students, and professors.

• Providing familiarization training for new staff.

• Verifies courses and curricula for testing modules to ensure information is accurate.

• Provides support with organizing, planning, and management of testing and training operations.

• Administer help desk and technical support to potential, current students and professors for testing software and applications.

• Support in developing new test methods to avoid schedule and appointment conflicts. LUBW ME, LLC 02/2018 – 09/2019

Training Adviser

• Effectively advised individuals interested in obtaining a GED and training information.

• Supplied brochures and informational packets to class attendees.

• Assisted in workshops, training sessions on study skills and test-taking strategies. EDUCATION

Prince Georges Community College - Largo, MD Major: Communications and Design, 10/2017 - 08/2020 ACCOMPLISHMENTS

• Achieve results by creating tracking matrix for student testing schedules and cancellations.

• Create alternate time frames for software and other mandatory training.

• Achieve results by completing tasks with accuracy and efficiency which were once backlogged and in suspense.

Contact this candidate