Documentation Specialist Quality Assurance

Brenda Elsner

THOMPSONS STATION, TN *****

615-***-**** ******.********@*****.*** WWW: Bold Profile

Professional Summary

Team-minded Clinical Documentation Specialist with years of hands-on experience in the invasive cardiac industry. Successfully leads teams of staff and provides documentation support. Exceptional management skills, strong work ethic, excellent writing and editing capabilities.

Skills

Documentation of Events

Procedural Documentation

Financial Documentation

Documentation Oversight

Multitasking Skills

Judgment and Decision-Making

Information Retrieval

Editing and proofreading

Problem-Solving

Time Management

Attention to Detail

Reliability

Excellent Communication

Organizational Skills

Administration

03/2019 to 09/2022

Documentation Specialist Cardiac Cath Laboratory

Saint Thomas West Hospital – Nashville, TN

Collaborated with quality assurance team to comply with regulatory requirements.

Modeled innovative solutions to respond to organizational needs.

Provided staff training and mentorship.

Worked with internal staff to process documents.

Transmitted documents, organized revisions.

Worked with internal team members to remedy issues.

Compared incoming data against quality, integrity and accuracy expectations.

Collected and analyzed information to monitor compliance outcomes.

Maintained professional relationships with physicians.

Identified audit parameters to comply with quality standards.

Assisted compliance officer to gather necessary documentation for new account applications.

Prepared digital files, physical documents and work requests in compliance with company guidelines.

Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.

Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Manipulated and converted documents to meet needs of individual personnel or projects.

Collaborated across departments and levels of management to gain consensus on procedural documentation.

Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.

05/2006 to 03/2019

Charge Nurse Catheterization Laboratory

Saint Thomas West Hospital – Nashville, TN

Supervised and managed daily scheduling, tasking and administration in a busy 35-45 case per day Cardiac Laboratory.

Monitored nursing care, patient assessment processes and treatment implementations.

Triaged extensive incoming phone calls from emergency rooms, physicians and inpatient units to determine needs and prioritize care to manage the ever-changing schedule of procedures in this innovative procedural area.

Implemented quality patient care techniques to align with safety, health and organizational regulations.

Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.

Education

Associate of Applied Science: Nursing

Lake Michigan College - Benton Harbor, MI

Bachelor of Science: Nursing

Aquinas College - Nashville, TN

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