Customer Service Executive Assistant

EXPERIENCE

SKILLS

ad70vr@r.postjobfree.com linkedin.com/in/becky-pomorin/

847-***-**** 5702 38th Ave, Kenosha, WI 53144

CONTACT

Loan Processing: Specialized in exclusive loans.

Team Training: Mentored new team members.

File Management: Managed 35-40 loan files.

Wintrust Mortgage, Schaumburg, IL Nov 2013 - May 2018 SENIOR LOAN PROCESSOR TEAM LEAD

Administrative Support: Assisted branch manager.

Expense Management: Managed expenses and tenant relations. Event Coordination: Organized events and meetings. Countrywide/Bank of America, Park Ridge, IL Dec 2005 - Nov 2013 EXECUTIVE ASSISTANT

Data Integrity and Attention to Detail

Customer Support and Service

Proficient in Microsoft Excel and Word

Strong Leadership and Effective Communication

Leadership: Directed and motivated a team of staff. Sales Coordination: Managed weekly sales and reordering. Customer Service: Ensured store readiness and provided top-notch customer assistance.

Walgreens, Kenosha, WI Feb 2023 - Present

SHIFT LEAD/MANAGER

Customer Assistance: Assisted customers and provided product information.

Cashiering: Operated cash registers efficiently.

Inventory Management: Organized and monitored inventory. Costco, Pleasant Prairie, WI Oct - Dec 2022

ASSOCIATE

Seasoned professional with extensive experience in project coordination and executive support. Highly skilled in remote work, data integrity, customer service, and team collaboration. Proficient in Microsoft Excel and Word, with strong leadership, communication, and interpersonal skills. Adaptable and quick to learn new software and environments. BECKY POMORIN

Guaranteed Rate Affinity, Remote May 2018 - June 2022 MORTGAGE CONSULTANT

Loan Processing: Managed 35-45 loan files.

Training: Trained new loan officers.

Financial Management: Handled expenses and tenant relations.

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