Administrative Assistant Support

-Rick-

RICARDO AGUINAGA

ad70vf@r.postjobfree.com 210-***-****

Highly skilled and motivated employee with over 10 years of experience providing executive-level administrative support across multiple business lines and activities. Proficient in office management, record retention, and communication. Seeking a challenging position to contribute my expertise and organizational abilities in a dynamic environment. References available upon request.

EXPERIENCE

ADMINISTRATIVE ASSISTANT – SENIOR

UT HEALTH SAN ANTONIO, COMPREHENSIVE DENTISTRY MAY 2023 – SEPTEMBER 2023

Primarily supporting both the Departmental Chair, and Director of Comprehensive Dentistry.

Coordinates appointments and manages multiple calendars for professional and business schedules, speaking engagements, committee meetings, and related commitments.

Prioritizes and ensures timely completion of all tasks and duties with strict adherence to prescribed deadlines.

Conveys instructions and information to departmental faculty and staff members, handling sensitive and confidential matters.

Provides advice to the Departmental Chair and Director on policy, procedural, and operational issues within the institution.

Assists in troubleshooting and resolving identified issues, exercises independent judgment when necessary.

Coordinates the distribution, collection, and processing of information for faculty reports to ensure compliance with departmental policies.

Prepares and composes correspondence for the Chair's signature.

Reviews, edits, and routes incoming correspondence appropriately.

Provides daily assistance to faculty and administration as needed.

Manages office supply orders, keys requests, coordination of office furniture moves, conference room scheduling, temperature control, orders office signage, and other administrative duties.

Assists faculty with reimbursements, purchases, and payments.

Sorts and distributes departmental mail.

Delivers and prepares departmental deposits as needed to bursar and billing office.

Submits monthly invoices for payment (coffee, water, lab coats, shredding, etc,).

Retrieves and distributes payments issued from the bursar

Processes petty cash reimbursements as needed.

Manages all inbound calls for main department line, answering questions and providing basic trouble shooting assistance.

OFFICE MANAGER

TEXAS ADVANCED SURGICAL & BARIATRICS AUGUST 2020 – MAY 2023

Facilitated and coordinated the business schedules, medical schedules, and surgical schedules of various clinical providers, practicing at multiple locations.

Ensured timely collection of office copays and surgery deposits.

Updated insurance authorizations for inpatient stays, as needed.

Reviewed supply orders for office staff and providers.

Acted as a representative of the company at numerous professional gatherings.

Demonstrated professionalism in both written and verbal communication.

Ensured a consistent adherence to professionalism and discretion regarding patient information.

Conducted comprehensive staff education on Policy and Procedure.

Delegated tasks to optimize work efficiency and productivity. Additionally, spearheaded successful marketing efforts, fostering valuable business alliances and generating revenue.

CORPORATE GLASS & ROADSIDE COORDINATOR – SENIOR

USAA JULY 2015 – JULY 2020

Utilized strong multitasking and project management skills to contribute to, and achieve, enterprise objectives.

Responsible for communicating business needs across multiple departments.

Demonstrated proficiency in managing member concerns, delivering outstanding service during auto or property loss incidents.

Applied expert knowledge of policy coverages to process claims accurately. Awarded the Golden Eagle Education Trophy for actively pursuing and completing available continuing education programs and courses, and the Golden Eagle Service Trophy for outstanding member service, amongst numerous awards.

EDUCATION

ASSOCIATES DEGREE

PALO ALTO COLLEGE 2022 - CURRENT

PROFESSIONAL, RELEVANT EXPERIENCE

10+ YEARS - EXECUTIVE LEVEL MASTER’S DEGREE EQUIVALENT SKILLS

Expert knowledge of Office Management and Administrative practices and procedures.

Familiarity with record retention regulations and a commitment to maintaining confidentiality.

Proficient in Microsoft Office Suite, PeopleSoft, and relevant software applications.

Demonstrates professional, effective verbal and written communication skills

Knowledgeable at preparing memorandums, letters, and official correspondence.

Strong interpersonal skills, demonstrating poise and professionalism in interactions.

Excellent time management and organizational abilities, ensuring timely completion of tasks and projects.

Self-motivated and independent, taking ownership of deliverables and meeting deadlines.

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