Client Service Customer
Resume:
EDUCATION AND
TRAINING
EXPERIENCE
SKILLS
BRITTANY
MONTERO
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Cash Handling
Client Service
Problem-Solving
Keiser University- Fort Lauderdale, FL
Associate of Science
Expected in 11/2024
Florida Virtual School Flex 9-12- Orlando, FL
GED
01/2022
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Account Management
Safety
Leadership
COOK SHIFT LEADER 02/2016 to 02/2018
Steak N Shake - Leesburg, FL
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Ensured kitchen staff followed health and safety regulations. Monitored food preparation to ensure quality standards were met. Trained new cooks on proper food handling techniques. Reviewed food orders to verify accuracy before they were sent out. Performed regular inventory checks to ensure adequate stock levels were maintained.
ad70pb@r.postjobfree.com
TEAM LEADER 09/2019 to Current
Ellen's Cafe On 3rd - Leesburg, FL
• Resolved customer complaints in an effective manner while maintaining a high level
• of customer service. 352-***-****
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Kept work areas clean, neat and free of safety hazards to maximize efficiency. Greeted customers and provided them with menus.
Assisted in seating guests and ensuring they were comfortable. Interacted with customers to gauge responsiveness to hospitality and menus. CASHIER 02/2013 to 08/2015
Burger King - Leesburg, FL
• Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers. Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
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48 S Florida Ave Center Hill, FL 33514
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