Team Members Retail Merchandise

JOANA GONCALVES

Pompano Beach Phone: ***-***-*** ad7067@r.postjobfree.com

Summary

Motivate and highly energetic, hardworking, handle multiples responsibilities simultaneously, experience in different clerical administrative tasks including answering emails, telephone calls, payroll, billings, budgets, buying office supplies and equipment, responding department needs in short notice. Evaluated conditions for working, supervised and planed work schedule.

Highlights

Bilingual in Portuguese/English . Organized, efficient, practical

Read and understand Spanish . Flexible schedule

Time leadership . Detail oriented

Excellent multi task . Optimist personality

Strong communication skills . Ability to work well with others

Administrative assistance team members

Experience

Lead Team Sep.2022 - July 2024

Advantage Solutions

Trained all new staff members on procedures and regulations for serving foods according with Florida Department of Health and Food Safe

Served beverage and prepared food according with the instructions and give to the customers the samples

Assisted and supervised work team members with any issues

oPerformed other duties like making prices for the team, leave the space for the carts clean and organized at the end of the shift, receive the supplies and buy them when not sufficient for a work day

oWent to the store computer to see if the product for working at the day isn't missing on the shelves.

o Filled up and refill the endcap carts and Looma carts according with the products that are sold at the store.

oAttended video call meetings, reports and communications with the Regional Manag

Distribution Coordinator (Pick/packer) Jan.2020 – July 2022

Convey Health Solutions

Sorting and organizing merchandise

Scanner, box, wrap and pack merchandise

Receiving orders to ensure the shipment are processed according with the procedures and standards

Cashier Mar 2011 – Dez.2018

Lojas Americanas – Rio de Janeiro (one of the largest retailers in Brazil)

7 years in retail sales associate as part time job cashier and stocker, assisting and finding items, answering questions, helping picking out items, filling the store shelves with merchandise as requested.

Scan, bag and load purchases, process cash, check and credit card transitions

Keep checkout line clean at all times and maintaining neat, orderly product display

Open and close the registers

Collaborate with customer service team members to give exceptional service through the entire store and purchasing experience

Stocked shelves near register in between orders

Filled as shift team leader when requested

Entrepreneur

Conservadora Rio Lider Ltda – Rio de Janeiro – Brazil 1991 – 2001

10 years in cleaning service industry with 200 employees

Responsible for business development, coordinating activities, preparing schedules, establishing and implementing operational standards and procedures, maintaining required work hours record, budgets and payrolls.

Inspected and evaluate the physical facilities condition to determine the type of work required

Supervised 20 team leaders employees, inspected workers in cleaning activities

Visited and developed strong customer relationship

Managed business relationship with multinational companies like Coca-Cola, Shell, Xerox, Van Leer Containers, BP Petroleum, Vitrofarma, NCR do Brasil, Brahma Brewery, Pactual Bank, Johnson&Johnson, Guanabara Diesel among others

Architect

Furnas Centrais Eletricas S.A.

8 years doing projects, supervising different constructions sites, buying materials, making budgets work, visiting and developing strong customer relationship

Inspected and supervised constructions, evaluated conditions for working

Planned employees work schedules, implementing operational procedure

Executive secretary

Furnas Centrais Eletricas S.A

4 years’ experience doing different clerical tasks (billing, employers payment, research, answering telephones calls, helping clients, buying supplies and equipment for the department, responding my boss needs on short time notice, mentoring, training and supervising 12 team members.

Volunteer work

Habitat for Humanity – Pompano Beach, FL

6 months (3 x week) – helping painting houses

Good Samaritan – Fishers, IN

5 months – everyday sorting, organizing, proce4ssing and boxing clothing, toys, shoes, nonperishable food, household items,

Food distribution at breakfast for homeless people

Resource Fair – assisting exhibitors and vendors

Education

Bachelor in Architecture and Urbanism at FAU Silva e Souza – Rio de Janeiro - Brazil

Contact this candidate