Customer Service Sales Associate
Resume:
Zakerya Miller
Dallas, TX *****
***************@*****.***
I am a very hard worker in which I know you might hear that everyday but I work hard everyday to be the best I can be in life.
Authorized to work in the US for any employer
Work Experience
Insurance Agent
Careington International-Frisco, TX
February 2024 to Present
Working with members with insurance policies as in Cigna, Aetna, Surebridge and many more also with MetLife . Day to day looks like checking out claims, processing payments etc . Appointment Setter
Woodbridge Home Solutions-Dallas, TX
June 2023 to February 2024
• Setting appointments
• Set appointments for canvassers
• Doing a little bit of sales
• Cold calling
• Customer service
• Service issues
Sales Associate
MCI Careers-Dallas, TX
July 2022 to February 2023
• Working in call center, retention to be exact taking calls and saving accounts from being canceled, upselling Internet and cable as well . Taking payments as well. Outbound Sales Representative
Mr. Cooper-Dallas, TX
July 2021 to July 2022
• Dealing with customers paying monthly mortgage payments
• Escrow accounts
• Making sure taxes and Insurance was being paid
Team Lead
Wendys-Fort Worth, TX
April 2020 to May 2021
Cashier, team lead
Petsmart Associate
PetSmart-Memphis, TN
September 2019 to January 2020
Taking care of dogs and also tending to cats
Responsibilities was walking, feeding, grooming and having play time Sales Associate/Cashier
Madrag Clothing Store-Memphis, TN
July 2019 to August 2019
Working the sales floor / register.
Team Member
Smoothie King-Fort Worth, TX
March 2019 to July 2019
Being behind the counter working on the cash register and preparing smoothies . Education
Associate's degree in Criminology
Alabama A & M University - Huntsville, AL
Present
Skills
• Customer Service
• Fashion Retail (Less than 1 year)
• Time Management
• Food Preparation
• Kitchen Experience
• Serving Experience
• Cashiering
• Pet Care (1 year)
• Escrow
• Outbound Sales
• Typing
• Customer support
• Telemarketing
• Research
• Inside Sales
• Cold Calling
• Insurance Sales
• Customer service
• Sales
• Telemarketing
• Upselling
• Outbound sales
• Typing
• Retail sales
• Windows
• Cash handling
• Cash register
• Scripting
• Communication skills
• Inside sales
• Serving
• Telecommunication
• Negotiation
• Call center
• B2B sales
• Cold calling
• Salesforce
• Google Docs
• Zendesk
• B2B
• Outbound calling
• Workday
• Payroll
• Order entry
• Computer skills
• Accounts receivable
• Technical support
• Analysis skills
• Fashion retail
• Research
• Financial services
• Patient service
• Hospitality
• Microsoft Excel
• Microsoft Word
• Customer relationship management
• Software troubleshooting
• English
• Customer support
• Organizational skills
• Marketing
• CRM software
• Strategic planning
• Phone etiquette
• Underwriting
• Live chat
• Data entry
• Lead generation
• Sales support
• Social media management
• Pricing
• Microsoft Office
Certifications and Licenses
Driver's License
Contact this candidate