Emergency Medical Customer Service

SHAKIA SAND

ad6zef@r.postjobfree.com 347-***-**** New York

Summary Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills AED certification

Wound cleaning/care ability

Customer Service

Hipaa knowledge

Strong organizational skills

Energetic work attitude

CPR/BLS certified

Pre-Hospital Care

Leadership Skills

Valid New York State Driver

FEMA Incidents command system

100,200,700,800

Documentation and Reporting

Experience Emergency Medical Technician 05/2017 - Current Lenox Hill Hospital New York, NY

Documented patient condition and treatment to facilitate plan of care. Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.

Assessed patient condition to administer first-aid treatment or advanced level life support.

Evaluated patients' medical status and monitored vital signs during transit. Assessed emergency situations and prioritized medical care for patients. Emergency Medical Technician 03/2015 - 05/2022

Senior Care Emergency Medical Services BRONX NY, NY Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.

Assessed emergency situations and prioritized medical care for patients. Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.

Evaluated patients' medical status and monitored vital signs during transit. Performed standard testing and administered medication to manage care in field and in transit.

Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.

Medical Assistant 09/2021 - 04/2022

S

S

North East Orthopaedics Suffern, NY

Documented notes during patient visits.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Cleaned and maintained medical equipment following procedures and standards.

Scheduled appointments for patients via phone and in person. Responded to patient callbacks and phone-in prescription refill requests. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Housekeeper 04/2014 - 05/2017

Lenox Hill Hospital New York, NY

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash. Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Hand dusted and wiped clean office furniture, fixtures and window sills Swept and damp-mopped private stairways and hallways. Used cleaning chemicals following proper guidelines. Assistant Manager 11/2008 - 03/2016

Lady Foot Locker West Nyack, NY

Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel. Enforced company policies and procedures to strengthen operational standards across departments.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Organized schedules, workflows and shift coverage to meet expected business demands.

Education and

Training

EMERGENCY MEDICAL TECH: EMT 06/2015

CODE ONE TRAINING BRONX NY

DIPLOMA 09/2006

North Rockland High School Thiells, NY

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