Property Management Manager
Resume:
ANDRES
CUEVAS JR.
PROPERTY MANAGER/COMMUNITY DIRECTOR OR ASSISTANT
ad6ze1@r.postjobfree.com
San Mateo, CA 94403
PROFESSIONAL SUMMARY
Dynamic and results-oriented professional with extensive experience in property management and tenant relations, honed at Heritage Realty. Excelled in conflict resolution and staff training, leveraging skills in Yardi and effective communication. Proven track record of enhancing resident satisfaction and operational efficiency, demonstrating adaptability and a commitment to continuous improvement.
EXPERIENCE
FPI Management - Assistant Community Director (Duel Site)
Palo Alto, CA • 04/2023 - Present
Managed tenant relations, resolving conflicts in an effective manner.
Assisted in developing promotional materials aimed at increasing visibility of the property.
Monitored staff performance through daily interactions and weekly meetings.
Heritage Realty - Property Manager
San Mateo, US • 10/2022 - 03/2023
I was responsible for overseeing the maintenance and upkeep of multiple residential properties and tenant satisfaction
Their duties include scheduling routine maintenance like landscaping, mowing lawns, replacing roof tiles or changing air vents, overseeing a team of resident and maintenance staff and enforcing rental terms
Tax credit coordinator and rental assistance manager
Collecting delinquent debt from past tenants
Vendor interviewer and screen reporter
Case investigator for company compliance if landlord laws.
EAH HOUSING - Assistant Resident Manager
Union City, US • 05/2022 - 10/2022
Collects Rent, Makes Bank Deposits, Prepares and Submits Rent Roll, Verifies Income
Complies with HUD, TCAC or other regulations
Maintains Waiting List, Prepares and Processes Leases
Supervises on-site Staff of 3 or more
Processes Evictions, Conducts Annual Inspections and Coordinates Repairs
For HUD Properties, submits Vouchers.
Gap Inc - Regional Asset Protection Manager
San Mateo, US • 02/2021 - 05/2022
Partnered with store leadership to develop and implement an Asset Protection strategy to mitigate risk and loss within our Gap Inc stores
Conducted investigations and utilized all available resources to identify and resolve crime activity in assigned locations
Worked with store personnel to identify inventory shortage opportunities and recommend solutions
Determined the assignment of appropriate Asset Protection resources (i.e
Agents, technology, etc.) to address shortage reduction opportunities
Adapted team priorities to respond to customer and business partner needs
Accountable for team performance through teaching, coaching, and providing meaningful feedback to build capabilities.
Canada College - Program Services Coordinator
Redwood City, US • 07/2016 - 01/2021
Exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information
Travels to various off-site locations to confer with high schools, community service organizations, governmental agencies, businesses and other entities, and to recruit students into a college program
Makes presentations to small and large groups as a program and college representative
Participates in planning and implementation meetings with college and outside groups and representatives
Plans, conducts, and participates in tours, job fairs, and program services in conjunction with management, faculty and other staff
Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity, and another program and event needs
Plans joint events with other college departments and programs, and with outside business and community representatives
Serves as liaison between student program participants and various instructional and student services departments
Interprets language on student forms and printed information
Refers students to community, business, governmental, and other resources
Conducts follow-up to determine student needs and available program services
Directs and coordinates the work of student assistants, test proctors, and other staff as assigned
Assists students in determining existing job skills and the skill requirements of various career opportunities
Coordinates the administration of career assessments and diagnostic surveys
Meets with potential employers to identify current and future job placement opportunities, and to develop and modify jobs to provide suitable employment for students and other program participants
Coordinate's introductions and follow-up for student job placements
Refers students to career and other counselors, instructional programs and to other college offices as appropriate
Researches and compiles statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information
Enters, modifies, and retrieves online data
Uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials
Sets up and maintains confidential and other files
Plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate
Performs other related duties as assigned.
US Navy - Master At Arms
San Diego, US • 07/2000 - 12/2010
Multiple task and schools have to send my transcripts if you are interested.
United States Navy - Petty Officer
07/2000 - 12/2010
LANGUAGES
Spanish
Native
EDUCATION
San Francisco State University
CA • 01/2012
Bachelor's degree: Human Resources
SKILLS
Administrative Experience
Property Management
Yardi
Human Resources
Accounts Payable
Presentation Skills
Human Resources Management
Office Management
Fair Housing Regulations
Financial Report Writing
Employee Orientation
Recruiting
Budgeting
Interviewing
Rent Café
Microsoft Word
Onsite data base
Conflict Management
Negotiation
SAP
Payroll
Personal Assistant Experience
Property Leasing
ATS
Event Planning
Accounting
Performance Management
Benefits Administration
PeopleSoft
Microsoft Office
3D animation
Resident relations
Written and verbal communication
Time Management
Reliability
Continuous Improvement
Analytical Skills
Crisis Management
Partnership Building
Organizational Skills
Staff Training
Self Motivation
Adaptability and Flexibility
Rent collection
Proficient in [Software]
Professional Demeanor
Customer Acquisition
CPR/AED
Recordkeeping
PPE use
MS Office
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