Customer Service Human Resource

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OBJECTIVE

As a recent graduate in Human Resource Management, equipped with a diploma, I am eager to embark on a career path where I can apply my theoretical knowledge and practical skills to contribute effectively to the HR domain. With a strong foundation in HR principles and a passion for fostering positive workplace environments, my objective is to secure a challenging role that allows me to actively participate in recruitment, employee relations, training, and other vital HR functions. I am committed to continuous learning and growth within the field of HR, aiming to make a meaningful impact on organizational success while furthering my professional development. SKILLS

Computer Proficiency

(Word, Excel, PowerPoint, Outlook)

and other productivity tools.

Ability to troubleshoot and resolve

common computer issues.

Adaptability to new technologies

and willingness to learn new

software applications.

Time Management

Prioritize tasks based on importance

and urgency.

Set clear goals and deadlines for

completing tasks.

Effective communication of

deadlines and priorities with team

members or colleagues.

Communication & Interpersonal

Effective communicator

Eager to teach & mentor.

Decision-maker & problem-solver.

Empathy & Patience.

Attention to Detail.

Continuous Improvement.

EDUCATION

University of Technology and Applied Science Diploma of HRM Al-Khuwair, MCT 01.2017 – 01.2024 Ray International Skill IOSH COURSE Al-Khuwair, MCT 22.60.2023 Samara United Institute Nebosh IG Azaiba, MCT Present EXPERIENCE

Tele-sales Specialist Customer Service Omni Digital Experience, Al-Khuwair 03.2021 – 09.2022 OOREDOO 6 Months BEIN Channels 1 Year

• Drive revenue growth through telephone-based sales activities.

• Proactively seek out new customers

• Conduct meaningful conversations to understand their business needs.

• Effectively promote digital products and services. Sales Associate Costumer Service & Photographer Oman Aquarium, Mabela 02.2019 – 07.2020

• Provide exceptional customer service.

• Promote unique attractions at the aquarium.

• Engage with guests to enhance their experience.

• Answer inquiries about the aquarium.

• Assist with ticket sales and merchandise promotion. Mazin Al-Mamari

Muscat, Mawalih ad6yyg@r.postjobfree.com +968-******** +968-******** Sales Cashier Costumer Service Mai Thai Restaurant, Athaiba 01.2017 – 10.2018

• Provide prompt and courteous service to dining customers.

• Process customer orders accurately and efficiently.

• Handle payments at the cash register.

• Offer exceptional customer service during transactions.

• Keep the checkout area tidy and organized.

• Ensure a great dining experience for clients.

• Contribute to the smooth and efficient operation of the restaurant.

• High attention to detail in a fast-paced setting.

• Working on POS system

COMMUNITY SERVICE

Organized Iron Man Event in Al Qurum (High School) Collaborated with a team to plan and execute the Iron Man, event in Al Qurum during high school.

Demonstrated leadership, teamwork, and organizational skills throughout the event planning process.

Participated in Charity Day (Foundation Year, UTAS) Contributed to a charity day event during the foundation year at UTAS.

Volunteered time and effort to help organize and

promote the charity day event within the university community

INTREST

• Sim Racing: Enthusiastic participant in sim racing competitions, demonstrating a passion for virtual motorsport and a keen understanding of racing mechanics and strategies.

• Photography: Avid photographer with a focus on capturing moments, landscapes, and events. Proficient in using photography equipment and editing software to produce high-quality images.

• DIY Projects: Passionate about DIY projects, demonstrating creativity, problem-solving skills, and a hands-on approach to tackling various tasks and challenges around the home or workshop.

• Car Mechanic: Proficient in car mechanics and automotive maintenance, with a strong interest in diagnosing issues, performing repairs, and optimizing vehicle performance. Experienced in troubleshooting and problem-solving within automotive systems.

LANGUAGE

• Arabic: Mother tongue.

• English: Writing and speaking fluently.

• Swahili: Understanding and speaking.

Contact this candidate