Aa a professional in the pursuit of resolving, improving, and transforming customer
interactions through experience and communication skills it is my hope to secure a position within your company. I bring forth strong collaboration and management skills to effectively improve productivity and completion.
Skills
Experience
NOVEMBER 2021-CURRENT
Concierge Associate/Affinity Home Care Solutions, Orangeburg, SC Answered telephones promptly and properly, assuring each caller is treated courteously and is referred appropriately. I stayed at the receptionist desk or nearby while on duty. Took accurate messages and assured that staff receive messages promptly. Attended all meetings and in-services as required by Director.
MARCH 2020-NOVEMBER 2021
Support.com, Remote Care Support Tech
Provided customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies. Documented details of calls & customer interactions in the appropriate systems
JULY 2018-JANUARY 2020
Customer Service Representative, Holiday Inn Express Check-in/check-out hotel guests; process all payments according to established procedures.
Education
MAY 2005
Business Management/Orangeburg-Calhoun Technical College, Orangeburg, SC Pursued a passion in establishing the fundamentals to effectively manage a business in hopes of starting my own company.
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Deette
McCreary
!50 Pinewood Drive, Rowesville, SC 29133
ad6wf2@r.postjobfree.com
· Strong communications skills
· Ability to work independently
· Demonstrates a people-first
attitude
· Quick problem-solving skills
· Optimal organizational
management skills
· Strong time management skills
Deette.docx