Customer Support Warehouse Associate
Resume:
Britany Gillyard
I am motivated and professional, organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customers satisfaction in all interactions. I am a fast learner hard working with strong multi-tasking abilities and high energy . I work very well under pressure. I am skilled at providing exceptional service. I love working with people,and get along great with my peers.. Customer oriented, successful at troubleshooting and handling customer support issue in a timely matter.. I am dependable with own transportation as well as open availability. McDonough, GA
ad6vmd@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
The Home Depot-Locust Grove, GA
October 2021 to Present
• Sustained zero safety hazards by proactively maintaining clean and organized warehouse environment.
• Achieved exceptional levels of customer satisfaction through timely, accurate processing and ship ping ol
orders,
• Commended for team-contented attitude, noncontributing to improved efficiency and meany 100% accuracy
• Experience with RX scanner
• Experience with pacer
• Experience with electric pallet jack
• Able to lift 75 pounds
• great sense of urgency with safety
Financial Services Assistant
Amscot-Broward County, FL
January 2021 to March 2022
• Handle high volume of cash
• Verify checks and cash for deposit.
• Enter customer information for transaction records.
• Process loan applications
• Process customers International and Domestic wire transfers.
• Process bill payments
• Answer incoming calls and assist customers with their accounts.
• Make pre and post appointment calls
• Balance cash draw at the end of each shift.
Casino Cage Cashier
Coconut Creek Casino-Coconut Creek, FL
August 2016 to March 2021
• Facilitate and execute customers' cage requests in accordance to state regulation and casino policy with a smile and positive attitude.
• Provide assistance to the poker shift manager by taking tournament buy-ins, ensuring all cash exchanges are accurate and that poker tables are balanced with new entries
• A thorough knowledge of Title 31, which helps prevent casino fraud by detecting and reporting suspicious behaviors and activities on the casino floor
• Assisted the vault supervisors with the end of day money counts and ensured proper storage of these funds in the casino vault
• Inventoried and reconciled casino drawer totaling up to $100K/$200K
• Provided customer service transactions: credit card and personal checks, coupon & slot point redemption.
• Assessed and ordered appropriate funds adequate for drawer.
• Calculated checks, coupons, etc. and prepared buys in exchange for cash, to impress drawer.l
• Calculates totals for customers chips and pays out cash for chips collected.
• Ensures that cash drawer is balanced at all times and makes exchanges with the vault when necessary.
• Verifies identification of customers requesting cash advances.
• Completes transactions accurately throughout shift.
• Keeps and updates an accurate report of the cash and chips received and distributed.
• Operates credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment.
• Performs other related duties as assigned.
Dental Receptionist/Assistant
SawGrass Mills Mall-Sunrise, FL
July 2011 to March 2018
Greet patients reclaim forms for dental insurance
safe guard patient privacy maintain patients records file patients records
register new patients
office protocols
assist patient to complete all necessary form
familiar with ez dental
check/ schedule appointments
prepare mail and billing statements
confirm up coming appointments
file charts
answer and manage incoming calls
Education
High school or equivalent
Blanche Ely High School - Pompano Beach, FL
August 2009 to June 2012
Skills
• Cash Handling
• Organizational Skills
• Typing
• Cashiering
• English
• Dental Receptionist
• Medical Records
• Customer Service
• Financial Services
• Nutrition
• Health coaching
• Warehouse management system
• Production planning
• Oracle
• Materials handling
• RF scanner
• Order picker
• Dental assisting
• Warehouse experience
• Forklift
• Pallet jack
• Manufacturing
• Assembly
• Mechanical knowledge
• Chairside assisting
• Organizational skills
• Time management
Certifications and Licenses
Pallet Jack Certification
Certified Apartment Manager
Certified Property Manager
Certified Dental Assistant
Registered Dental Assistant
EFDA Certification
Nitrous Oxide Certification
Certified Home Health Aide
State Tested Nursing Assistant
Assessments
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical receptionist skills — Completed
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
April 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Administrative support professional fit — Proficient July 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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