Customer Service Room Attendant
Resume:
Regie Aspacio
ad6vkb@r.postjobfree.com
San Pedro, Philippines, 402 3
PROFESSIONAL SUMMARY
More than 5 years of working experience in Housekeeping as Room Attendant, Runner, Minibar Attendant as well as Public Area Attendant at Grand Copthorne Waterfron Hotel, JW Marriott South Beach Hotel in Singapore. Organized, diligent and skilled in handling multiple cleaning and repair projects at the same time. Expert knowledge of cleaning equipment, products and techniques. Focuses on completing all tasks quickly and with high quality standards in mind. Accomodates customer needs at all times.
WORK EXPERIENCE
Room Attendant / Runner / Minibar Attendant Oct 2016 - Jun 2020 CBM Pte Ltd (Deployed at JW Marriott South Beach Hotel • Singapore, Singapore
• Sweep, mop, wash, wax and polish floors
• Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
• Make beds, change sheets and distribute clean towels and toiletries
• Attend to guests’ requests for extra supplies
• Stock linen closets and other supplies’ areas
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Clean and disinfect public areas such as changing rooms, showers and elevators
• Disinfect operating rooms and other hospital areas
• Pick up debris and empty trash containers
• Wash windows, walls and ceilings.
• Report and store lost and found items
• May provide basic information on facilities
• May handle complaints.
Room Attendant Nov 2013 - Oct 2016
CBM Pte Ltd. (Deployed in Grand Copthorne Waterfront Hotel Singapore) • Singapore, Singapore
• Sweep, mop, wash, wax and polish floors
• Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
• Make beds, change sheets and distribute clean towels and toiletries
• Attend to guests’ requests for extra supplies
• Stock linen closets and other supplies’ areas
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Clean and disinfect public areas such as changing rooms, showers and elevators
• Pick up debris and empty trash containers
• Wash windows, walls and ceilings.
• Report and store lost and found items
• May provide basic information on facilities
• May handle complaints.
Assistant Supervisor Jul 2013 - Oct 2013
CBM Pte Ltd. (Deployed in Changi Airport Terminal 3, Singapore Airlines Lounges) • Singapore, Singapore
● Assist in the supervision of manpower in the assigned lounge. ● Supervise the entire operation in the absence of the supervisor. ● Prepare and submit daily and monthly accomplishment report.
● Carry out other duties and functions as maybe assigned from time to time EDUCATION
Bachelor of Science in Business Administration Jun 1984 - Mar 1988 University of San Carlos • Cebu, Philippines
Finished college as fulltime working scholar at University of San Carlos assigned at Registrars’ Office for the entire 4 years.
SKILLS
• Time management skills.
• Attention to detail.
• Communication skills.
• Interpersonal skills.
• Flexibility.
• Customer service.
• Housekeeping hard skills.
• Professional work attitude
• Persistent
• Independent
PROFESSIONAL CREDENTIALS
• NCII certificate for Housekeeping - from TESDA
AWARDS AND HONOURS
Certificate of Appreciation 2018
For Outstanding Performance and Lasting Contribution - Awarded by JW Marriott Hotel Singapore South Beach
Star Housekeeper 2015
Outstanding Random Sample Result - Awarded by Grand Copthorne Waterfront Hotel Singapore CERTIFICATE OF COMPLETION
Training of Basic Life Support and Other Emergency Measures - for 24 hoursConducted by the Department of Health - National Center for Mental Health
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