Customer Service West Hollywood

JESUS TRUJILLO

ad6vis@r.postjobfree.com 818-***-**** Encino, CA 91316

Summary Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Skills Food Running

Beverage Preparation

Menu Memorization

Food Service

Payment Processing

Suggestive Selling

Menu knowledge

Organizational ability

Anticipating guest needs

Team training and development

Identification verification

Experience Bartender 08/2023 - Current

Hugos restaurant West Hollywood, CA

Prepared alcoholic and non-alcoholic beverages according to recipe standards. Performed opening and closing duties including restocking supplies. Greeted customers and provided excellent customer service. Ensured proper sanitation of bar area, glassware, utensils, and equipment. Server 06/2021 - 06/2023

Tom Tom Restaurant West Hollywood

Took orders from customers accurately and in a timely manner. Prepared drinks according to standard recipes.

Communicated effectively with kitchen staff regarding customer allergies or special requests. Performed opening and closing duties such as setting up the dining area, restocking supplies. Assisted in training new servers.

Server 06/2019 - 05/2021

The Abbey Restaurant West Hollywood, CA

Monitored dining room for cleanliness and proper set-up at all times. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Provided excellent customer service to ensure satisfaction. Accurately recorded orders on cash register and point-of-sale system. Handled money transactions accurately while following company procedures for handling cash payments.

Server 01/2018 - 02/2019

Tom Tom Restaurant bar Los Angeles, CA

Continually monitored the dining room for any potential issues that may arise. Demonstrated excellent customer service skills while interacting with guests and staff members. Greeted guests and provided them with menus.

Performed opening and closing duties including cleaning tasks as necessary. Prepared the dining room for upcoming meals by setting up tables with appropriate supplies. J

T

Communicated with kitchen staff regarding any special orders or dietary restrictions requested by guests.

Informed guests about daily specials and menu changes. Education and

Training

High School Diploma 02/2017

Utrahuilca Neiva, Colombia

Languages English:

Professional

Spanish:

Professional

Activities and

Honors

Skateboarder

Filmaker

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