Customer Service Representative
Resume:
Latosha Johnson
Customer Service Representative
Louisville, KY 40203
ad6ve7@r.postjobfree.com
An interesting position with a growing company that will utilize my skills and experience while
providing opportunity for personal growth.
#readytowork
Authorized to work in the US for any employer
Work Experience
Driver
TARC - Louisville, KY
September 2020 to April 2023
Public transportation driver, safe and courtesy drops off and pick up on timely daily schedules
Customer Service Representative
Geek Sqaud/kelly service - Louisville, KY
August 2020 to September 2020
Inbound calls, scheduling services for repair and for technician to visit home for best buy, geek squad
Cage Cashier
Ceasers Entertainment - Elizabethtown, IN
February 2020 to May 2020
Cage cashier casino customer service
Driver
First Student - Danville, IL
May 2019 to November 2019
School bus driver transport children to and from school timely manner safe.
Driver
Lj Broggi - Roselle, IL
May 2017 to December 2018
Driver staffing agency workers to and from job sites, maintain logs and track drop off and pick up, drove
within 100 miles daily of locations.
Client Service Representative
TicketsNow - Crystal Lake, IL
September 2014 to November 2016
Handling inbound calls, sales events and concert ticket, assisting sellers with posting and sale and
managing there accounts
Dietary Aide/Cook
Oakcrest/Atrium Apartments - Elgin, IL
July 2011 to February 2013
Cleaned and organized eating and service areas.
• Executed daily operations of preparing and cooking meals for up to 100 members.
Caregiver
Arden Courts - Geneva, IL
September 2008 to February 2009
Checked patients' pulse, temperature and respiration.
• Provided patients with help moving in and out of beds, baths, wheelchairs and automobiles, and with
dressing and grooming.
• Executed daily operations by making sure that all members were safe and providing customer service
to families.
Customer Service Specialist
Wickes Furniture - Carol Stream, IL
December 2004 to May 2008
Scheduled appointments and maintained and updated appointment calendars.
• Operated telephone switchboard to answer, screen and forward calls, providing information, taking
messages and scheduling appointments.
• Executed daily operations of more than 100 inbound calls, assisted levels 1-3 escalations and problem
solving.
Sales Rep/Customer Service Representative
American Trans Air - Chicago, IL
October 2000 to March 2003
Answered inquiries regarding such information as schedules, accommodations, procedures and policies.
• Prepared customer invoices, and accepted payment.
• Informed clients of essential travel information such as travel times, transportation connections and
medical and visa requirements.
• Executed daily operations of billing, sold sales tickets, resolved customer issues. Took over 100 inbound
calls.
Customer Service/ Gate Agent
United Express - Chicago, IL
December 1996 to February 2000
Maintained computerized inventories of available passenger space and provided information on space
reserved and available.
• Answered inquiries regarding such information as schedules, accommodations, procedures and
policies.
• Executed daily operations, i.e. greeted customers, directed passengers to the appropriate place,
boarded and deplaned passengers.
Education
Travel/Tourism
Southeastern Academy - Kissimmee, FL
1996
DIPLOMA
Streamwood High School - Streamwood, IL
1995
Skills
• Food Service
• School Bus Driving
• Dietary Aide Experience
• Bus Driving
• Shuttle Driving
• Commercial Driving
Certifications and Licenses
CDL Class A or B
Contact this candidate