Office Manager Data Entry
Resume:
Carissa Burns
Phlebotomy technician
Dillsboro, IN
Seeking a career in the Phlebotomy field using my new found education. Authorized to work in the US for any employer
Work Experience
Student
St. Elizabeth Healthcare - Lawrenceburg, IN
March 2024 to May 2024
I was a student working my externship and getting my 100 hours and 100 successful venipunctures. Wrap Down associate
Amazon.com - Hebron, KY
September 2020 to May 2022
Sorting packages to their shipping pallets and moving pallets to shipping lane for loading. Private Caregiver
Self Contract - Carrollton, KY
September 2019 to February 2020
Caring for a disabled and elderly patient in their home. Cooking, cleaning and assisting with errands. Keyholder
Dollar General - Carrollton, KY
March 2019 to August 2019
Cashing out customers, stocking and recovering shelves. Customer service. Data Entry Operator
1st Employment Staffing - Springdale, AR
March 2018 to May 2018
Entering data from trucking invoices into the system. OFFICE MANAGER
RJ HOME INNOVATIONS - Eureka Springs, AR
August 2013 to May 2017
Managing the office for a small home improvement business. I ordered supplies, scheduled bids, paid bills, sent out invoices, etc.
OFFICE MANAGER/ADMINISTRATIVE ASSISTANT
AMERICAN PHYSICAL THERAPY SERVICES - Carrollton, KY September 2012 to July 2013
Helping to set up and run a new Physical Therapy practice. I set up EHR, credentialed with insurance providers, ordered supplies, managed patient records, Medical Billing and Coding, managed referrals, etc.
• Provided administrative support for Karen Dunn and Fareed Bhutto
• Maintained all files, schedules, etc.
• Proficient in Microsoft Office
• Composed correspondence
• Scheduled appointments
• Directed phone calls
• Managed incoming and outgoing mail
• Maintained databases
• Approved timesheets
• Provided friendly customer service
• Reviewed and tracked claims
• Assisted with data entry
• Kept track of all incoming and outgoing mail
• Completed clerical tasks including filing, faxing, and scheduling
• Carried out receptionist duties such as answering phones and directing visitors, clients, customers, and calls
OFFICE MANAGER/ADMINISTRATIVE ASSISTANT
AMERICAN PAIN MANAGEMENT - Carrollton, KY
February 2013 to May 2013
Helping to set up and run a new Pain Management practice. I set up EHR, credentialed with insurance providers, ordered supplies, managed patient records, Medical Billing and Coding, managed referrals, performed drug screenings, etc.
Education
Certificate in Phlebotomy
Ivy Tech Community College - Lawrenceburg, IN
August 2022 to May 2024
ASSOCIATES OF SCIENCE in Medical Billing and Coding EVEREST UNIVERSITY
May 2012
High school diploma
Harrison County High School - Cynthiana, KY
August 1994 to May 1998
Skills
• Front Office
• Bookkeeping
• Billing
• Data Entry
• Microsoft Office
• Receptionist
• Scheduling
• Customer Service (10+ years)
• Benefits Administration (1 year)
• Medical Billing
• Medical Coding
• ICD-10
• ICD-9
• Pain Management
• Medical Records
• Medical Terminology
• Medical Office Experience
• CPT Coding
• EMR Systems
• Human Resources
• Transcription
• Insurance Verification
• Basic Math (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Computer Literacy (10+ years)
• Data Entry (3 years)
• Experience with Children (10+ years)
• Front Desk (4 years)
• Food Service (3 years)
• Home Care (3 years)
• Microsoft Office (10+ years)
• Microsoft Word (5 years)
• Microsoft Powerpoint (5 years)
• Microsoft Outlook (2 years)
• Office Experience (4 years)
• Restaurant Experience (5 years)
• Administrative experience
• Medical receptionist
• Medical scheduling
• Healthcare (5 years)
• Patient Care
• Personal Assistant Experience
• English
• Healthcare (5 years)
• Phlebotomy
Assessments
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
HR: Compensation & benefits — Proficient
June 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Protecting patient privacy — Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical receptionist skills — Proficient
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Office manager — Proficient
April 2022
Scheduling and budgeting
Full results: Proficient
Work style: Professionalism — Proficient
July 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
December 2021
Identifying and resolving common customer issues
Full results: Proficient
Project timeline management — Proficient
May 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Administrative support professional fit — Proficient May 2022
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Data entry: Attention to detail — Proficient
May 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Call center customer service — Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
MANAGEMENT
• Managing and helping to open a new Physical Therapy Office as well as a Pain Management practice. COMMUNICATION
• Contracting with insurance providers.
• Contacting medical offices to receive referrals.
• Contacting patients about outstanding balances.
Contact this candidate