Customer Service Supply Chain
Resume:
Tara Dean Love
Houston, Texas 77084
Cellphone:346-***-****
Email: ad6ui8@r.postjobfree.com
Professional Summary:
I have 23 years' of experience in identifying and understanding of procurement processes, supplier contract negotiation, vendor management, and strategic sourcing. Experience with leading projects, managing teams, and driving cost-saving optimization. I have also analyzing market trends, evaluating risks while trying to ensure to keep the organization’s financial and operational goals. Skills
• Records and Data Management
• Detail focused and Organized
• High Accuracy
• Service Oriented
• Time Management Skills
• Supply Chain Optimization
• Customer Service Skills
Experience
University of Texas MD Anderson Cancer Center
1515 Holcombe Blvd Houston, Texas 77030
5/7/2001-4/1/2003 Job Title: Buyer
• Purchasing
• Essential Functions:
• Excellent Customer Service
• Verbal communication in a clear and concise manner
• Purchase order processing
• Document retention
• Invoice exception processing
• Ensured that all Purchasing Services queues were handle within certain period
• Assisted customers with obtaining pricing for targeted budgets for Capital Equipment
• Provided Supplier quotes
• Purchase Orders Authorization of 14,999
4/1/2003-10/7/2007 Job Title: Procurement Specialist Perioperative Enterprises 10/7/2007-5/19/2023 Senior Procurement Specialist Diagnostic Imaging Perioperative Enterprise
• Ensured that all requisitions were processed in a timely manner
• Excellent Customer Service
• Customers included P.O.E., Sterile Processing, Supply Chain, ACB, Vendors, etc.
• Exhibited personal competency and familiarity with Procurement concepts and guidelines,
• Accounting Principles and Perioperative Vendor Knowledge Base, and Value Analysis Team
• Lawson and Peoplesoft to ensure that I had completed within 24 hours entry of requisitions,
• Purchase orders, vendor adds, etc.
Problem solving to recognize and solve problems
• Performed tasks in the most efficient, timely, and cost-effective manner Ensured that invoice exceptions were researched and resolved within 7 days, observed by Supply Chain Services
• Ensured all Emergency Orders were completed within 2 hours
• Identified, reported, and resolved supply issues with back orders, over shipments, duplicate orders, wrong product- -received, and product discontinuation to all Inventory Planners within 24 hours. Participated in 2 continuing education classes for Supply Chain Management and 2 development classes for the department.
• Maintained Vendor Catalogs
Coordinated and collaborated with the Perioperative OR Materials Staff daily
• Assisted in the resolution of supplies/equipment problems in Perioperative Enterprise
• Filled in for other Procurement Specialist as needed Diagnostic Imaging
• Conducts routine inventory of all divisional par supply areas.
• Creates usage reports with the end users, for the purpose of adjusting supply par levels
• Contact vendors for sourcing, availability, pricing and order placement.
• Maintains knowledge of current markets by interface with vendors.
• Aids the formulation of purchase requests by locating and qualifying prospective suppliers.
• Ensures that purchases are within the prescribed delegation of dollar limits.
• Processes return goods to vendor.
• Expedites Purchase Orders
• Enters requisitions in PeopleSoft for all departments and sections throughout the division.
• Works with Supply Customer Service to maintain good shipping and receiving rapport.
• Establishes new items in the item master file and sets up vendors in PeopleSoft system.
• Ensures Dl is in complies with HUB vendor requirements.
• Processes formal and informal bids, in keeping with all related purchasing and government guidelines.
• Works with receiving to track and find lost shipments.
• Works with vendors and accounts payable to resolve invoice exceptions.
• Assists directors, managers, supervisors, and physicians in product selection by recommending materials, manufactures, and suppliers from a technical function and cost perspective.
• Trains clerical and support staff on appropriate purchasing procedures and PeopleSoft.
• Works with physics and technical staff to set up maintenance and service agreements.
• Works with managers to manage their equipment leases and/or rentals.
• Provides input in the budgetary process.
• Oversees the receiving, inspecting and storing of all materials to ensure items are stored systematically and disbursed efficiently.
• Works closely with Environmental Health and Safety to assure proper ordering and inventory of radioactive isotopes.
Keeps track of copier accounts for service and billing.
• Records, maintains, and reconciles budgeted Capital Equipment transactions.
• Assists the managers in monitoring monthly financial report to ensure budget compliance and identifies and implements changes to help maintain and/or reduce total Expense per procedure.
• Assists in the development of a strategic plan for imaging services, patient care operations, allocation of resources, use of facilities, and annual goals and objectives
• Create requisitions for, change orders, capital equipment, radiopharmaceuticals, equipment service, replacement parts, software, product trial agreements, and lease agreements.
• Assist in pricing negotiations for capital equipment, equipment service, and disposables contracts.
• Complete vendors add, and vendor change request.
• Request approval signatures for EAJ’s, and submit contract intake to Sourcing for requests over 50K.
• Monitor service Purchase order’s and add funds as needed.
• Update the RASMAS database.
• Notify departments for recalls and provide information on vendor recommendations.
• Coordinate the capital equipment approval with Imaging Physics, Project Management, and Engineering for payment from start to finish.
• Resolve unauthorized purchases, and work with end users to prevent future unauthorized purchases.
• Contact vendor to submit invoices for capital equipment, and equipment service.
• Review all equipment and service invoices for approval to ensure that there are no discrepancies.
• Submit product trial agreements to Sourcing.
• Monitor contract intake forms, and provide additional information upon request.
• Complete requisition/ purchase order/ CIF for change orders, amendments, and addendums.
• Coordinate software request with end users, and submit the information to InfoSec for approval.
• Complete contract intake form for software request.
• Complete CIF for contract creation, renewals, and adding funds to contracts.
• Monitor, and update DI Tracker for Sourcing collaboration.
• Assist in updating, and requesting approvals for asset trade-in.
• Coordinate with DI Engineers, and Materials Management to tag capital equipment so that the product may be received for invoice processing.
• Review equipment, and service invoices that are not on the buyer’s exception log for expedited processing.
• Generate financial reports for capital equipment, service, and usage of product. Update DI capital tracking log
Education and Training:
UNIVERSITY OF PHOENIX, HOUSTON, TEXAS Bachelor of Science in Business Administration and Management July 7th, 2007
Penn Foster Edu, Medical Billing and Coding, graduated July 20, 2023 Certifications
Internal Revenue Service PTIN P02095844
IRS E-Services Provider
Professional Organizations
IRS.GOV PTIN
IRS + ID.ME
IRS E-News
EITC Due Diligence Training
Penn Foster Edu
Reference: Available upon request
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