Customer Service Med Tech
Resume:
N
Amiya
Nichols
ad6u0h@r.postjobfree.com
Daytona Beach, FL 32114
SUMMARY
Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities. Hardworking and reliable Med Tech with strong ability in caregiving and medication assistance. Offering customer service, Troubleshooting and Problem solving. Highly organized, proactive and punctual with team-oriented mentality.
SKILLS
Patient safety
Staff supervision
Regulatory requirements
Facility oversight
Health information systems
Great Listening Skills
Maintain Calm, Regardless Of Customers
Attitude
Call Center Operations
Great computer skills
Troubleshooting/ Problem Solving
Technical Support
Billing
EXPERIENCE
Care Manager/Med Tech
Ormond Beach, FL
Gold Choice Alf/ Jun 2019 to Current
Provided excellent patient support and care to patients and families. Monitored patients for medical changes and reviewed and revised care plans accordingly. Helped clients maintain daily living standards by assisting with personal hygiene needs. Managed operations in accordance with budget requirements. Ordered all supplies needed for pharmacy and kept tabs on inventory levels. Participated in staff meetings with department heads to discuss census information, admissions and discharges for residents.
Led and motivated new employees through supervision, training and coaching on duties and daily operational activities.
Communicated with patients with compassion while keeping medical information private. Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines. Video Repair Specialist
DeLand, FL
Spectrum/ Jan 2017 to May 2019
Conducted predictive and preventive maintenance and created work orders to request repairs for defective equipment.
Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Prioritized and organized tasks to efficiently accomplish service goals. Support efforts to enhance the client experience through progress reviews, analysis recommendations to leadership.
Perform additional duties to related to the position assigned. EDUCATION AND TRAINING
High School Diploma
Deland High School May 2016
Deland, FL
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