Account Manager Data Center

JAY BOMZE

Partlow, VA United State *****

ad6ttu@r.postjobfree.com / 703-***-****

SUMMARY

Seasoned Technical Account Manager with expertise in IT Operations and Data Center management. Proven track record in nurturing strong client relationships and delivering tailored solutions. Dedicated to optimizing technical environments to meet client needs and drive business success. SKILLS

Territory Account Management

Solution Architecture

Sales Engineering

IT Operations

Data Center

Customer Relationship Management

Strategic Thinking

Communication

Adaptability

Leadership

EXPERIENCE

Technical Account Manager / IBM 01/2022 - Current

Weekly engagements ensured optimal IBM solution utilization, enhancing customer investment. Led WatsonX AI integration, showcasing adaptability and technological prowess. Seamlessly integrated external systems into ARM and APM, fostering client collaboration. Led Kubernetes, Instana, and Containers SME team, enhancing documentation and team efficiency. Lead APM SME team, fostering continuous learning and knowledge dissemination. Technical Pre-Sales / HPE / Micro Focus (HPE Software merged with 01/2015 - 01/2022 Installed Openstack and Kubernetes systems, supporting sales opportunities and demo systems, demonstrating technical proficiency. Supported regional Pre-Sales teams with customized demos and POC systems, enhancing sales efforts and client engagement. Developed and led technical bootcamps and demos for internal teams and partners, showcasing solution integrations and use cases for global events, emphasizing technical excellence and innovation. Spearheaded Micro Focus Hybrid Cloud Management solution training and demo platform as technical Pre-Sales Cloud Architect. Led team in creating one-click deployment sandboxes showcasing container and cloud technologies, streamlining solution presentations. Lead Technical Consultant – Technical Sales / Results Positive 01/2015 - 01/2015 Conducted complex POC activities, validating proposed solutions for customers, building trust. Created demos and training courses, empowering Pre-Sales staff, boosting technical prowess. Oversaw end-to-end enterprise IT management solutions, ensuring comprehensive coverage. Transitioned role back into HPE, demonstrating adaptability and commitment to organizational goals Led as technical lead, tailoring HP cloud solutions to meet customer needs, enhancing sales. Solution Architect – Technical Pre-Sales / HP 01/2010 - 01/2015 Supported HP Data Center Automation Portfolio, empowering clients with streamlined IT operations. Collaborated with clients, crafting tailored solutions to automate IT functions, driving cost reduction and competitiveness. A key member of "The Americas" overlay team, supporting 70+ sales engineers, amplifying sales effectiveness. Conducted complex POC activities, validating proposed solutions, fostering client trust and confidence. Developed deep technical boot camps and resources, enhancing staff capabilities, elevating team performance. Principal Consultant – Technical Sales / CA - Dallas, TX 01/2009 - 01/2010 Provided expertise in CA Network and Application Management, ensuring service reliability. Orchestrated comprehensive IT management solutions, optimizing operational effectiveness. Assisted specialists and architects in POC engagements, bolstering client confidence. JB

Conducted real-time demonstrations, showcasing solution capabilities, bolstering client trust. Supported CA's portfolio, enhancing system provisioning and automation, driving efficiency. Wireless Broadband Solutions Architect / Nortel - Dallas, TX 01/2006 - 01/2009 Provided ongoing training, collaborated on automation tools, enhancing team efficiency. Collaborated with product management, shaping future features based on customer needs. Designed and implemented WiMAX IP networks, automated configuration files, ensuring efficiency. Integrated diverse IP applications across wireless networks, utilizing automation and orchestration for seamless operation. Led engineering support for Nortel's WiMAX and WLAN solutions, driving automation and compliance. Secure Network Team / Siemens Networks - Reston VA 01/2005 - 01/2006 Designed robust security solutions for high-speed networks, ensuring data integrity. Engineered efficient IP and routing schemes for enterprise and carrier networks, optimizing performance. Designed and implemented WLAN solutions, enhancing network accessibility and security. Integrated diverse security technologies for highly available networks, safeguarding against threats. Implemented NMS systems for large multi-vendor environments, ensuring efficient monitoring and management. Federal Team – Civilian Data Architect / Nortel - Fairfax VA 01/1999 - 01/2005 Designed & trialed high-speed IP networks, enhancing resilience & performance, minimizing human error with streamlined tools. Deployed large NMS systems for enterprise networks, including multi-vendor setups, bolstering network support capabilities. Spearheaded Nortel Wireless certification for Federal disaster recovery networks, ensuring robust connectivity in crisis situations. Implemented wireless Voice & IP Data networks in disaster areas, facilitating communication when it's needed most. Educated engineers on IP network design, supported channel partners, and contributed expertise in high-performance network trials. Global V-Team Leader for WAN and Security products Led enterprise network team, supporting Nortel sales engineers, ensuring seamless tool availability for WAN products. Key liaison for Nortel secure access IP VPN, providing expert guidance to sales engineers, enhancing client solutions. Developed comprehensive repository for LAN/WAN configuration tips, driving efficiency and innovation in product features. Recognized top 5% engineer company-wide, reflecting excellence in sales engineering rankings 2001. Orchestrated collaboration among engineers,

optimizing tools for WAN management, and configuration tasks. Sprint Account Team Engineer

Trained Sprint engineers in Nortel VoIP product design, bolstering expertise and capabilities. Spearheaded Nortel VoIP portfolio launch, driving millions of ports sold through Sprint's supply chain. Facilitated seamless integration of Nortel voice and data products within Sprint's network infrastructure. Contributed to Sprint's success by optimizing VoIP solutions, enhancing service delivery and client satisfaction. Played pivotal role in expanding Sprint's market reach through strategic deployment of Nortel VoIP technologies. EDUCATION AND TRAINING

Associate Degree: Computer Science 1987

College And Southern - Maryland, NY

ACCOMPLISHMENTS

Honors Circle – Nortel Sales Excellence Award 2003 Interests

Guitar, Foster Parent, Animal Rescue

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