Security Engineer Quality Assurance

Carl E. Greene

ad6tjs@r.postjobfree.com 404-***-**** Greater Atlanta Area

Professional Summary

●Results-driven IT Professional with over 10 years of strategic and tactical experience in roles at large multi-site and global corporations.

●Proficiency in the implementation, configuration and management of device security rules on Check Point, Cisco ASA, Palo Alto Fortinet BlueCoat, Websense, Juniper SRX, and trouble-shoot firewalls.

●Excellent problem-solving, analytical skills, sound judgment, consulting skills and the ability to collaborate across all levels of the organization.

Professional Work Experience

IBM, Atlanta, Georgia

Network Security Engineer IT Audit March 2015 to present

●Responsible for analyzing and translating business requirements into control objectives, design security controls and implement them along with a security management cycle.

●Successfully assist in finding the proper balance between enabling and securing in relation to the customers organization, culture and ecosystem.

●Successfully follow change management procedures to modify customer’s security policies on firewall.

●Responsible for internal/external customer firewall administration, ensuring authorize access, revoking access reporting and monitoring policy request.

●Resolve problems introduced into client networks which include broken VLAN settings, broken span port setting, changed IP address, change access control lists, and incorrect NATS.

●Perform quality assurance of newly deployed security device.

●Maintain system health for manage devices on multiple platforms.

THE HOME DEPOT, Atlanta, Georgia

Senior IT Support 2013 to 2015

●Responsible for checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.

●Installed and configured appropriate software and functions according to company specifications.

●Ensured security and privacy of networks and computer systems.

●Successfully determined innovative solutions to common and exceptional problems identified on help tickets.

US MICRO CORPORATION, Atlanta, Georgia

Hardware Audit Technician 2008 to 2013

●Responsible for the installation and removal of IT related equipment from the largest institutions in North America.

●Assisted in maintaining a secure network which met the DOD guidelines that were required to protect the customers' sensitive electronic information.

●Performed hard-drive data destruction, inventory tracking, IT asset recovery, along with other physical data security procedures.

●Troubleshooted a wide variety of office hardware such as computers, monitors, fax machines, servers, Palm devices, hubs, docking stations, routers, scanners, and other network equipment.

●Trained users and promoted security awareness to ensure system security and improve server and network efficiency.

ATLANTA GAS AND LIGHT, Riverdale, GA

Energy Diagnostic Specialist 2007 to 2008

● Reads electric, gas, water or stream consumption meters and record volume used by residential and commercial consumers; Walks or drives truck over established route and take readings of meter dials.

●Inspect meters and connections for defects, damage and unauthorized connections

●Indicates irregularities on forms for necessary action by serving department

●Verifies readings to locate abnormal consumption and records reasons for fluctuation

NEW ROCK MANAGEMENT, Atlanta, Georgia

Property Manager 2005 to 2007

●Responsible for managing the day-to-day operations, maintenance, administration, and improvements for 144 apartment units with a 95% or higher occupancy rate.

●Implemented policies as mandated by Section 8 guidelines and ensured Rent Roll tax credit units were properly leased.

●Determined and certified the eligibility of prospective tenants, following government regulations.

●Investigated complaints, disturbances and violations.

●Resolved problems following management rules and regulations.

BANK OF AMERICA, College Park, Georgia

Associate Support Representative 2004 to 2005

●Responsible for mailing data to customers based upon customer written instructions using various couriers.

●Prepared boxes for offsite storage, researched and re-routed return mail statements back to customer for appropriate handling.

●Accurately processed customer accounts per the customer instructions.

●Matched and attached checks to invoices according per the customer's online instructions.

●Ensured quality service, effective and efficient operations support for the assigned areas, internal business partners and /or external customers/clients.

●Provided quality customer service to bank associates by responding promptly to inquiries and request regarding mail-out distribution.

WACHOVIA BANK, Atlanta, Georgia

Operations Specialist 2002 to 2004

●Ensured proper account, and numeric sequencing and imaging of all customer payments in a high-volume environment.

●Operated OPEX 150 at above industry standards to ensure all financial transactions were posted according to bank standards.

●Provided quality customer service to bank associates by responding promptly to inquiries and requests.

Education

Bachelor of Science (BS), Information Technology, CLAYTON COLLEGE AND UNIVERSITY, Morrow, Georgia

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