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Customer Service Front Desk

Location:
Cleveland, OH
Posted:
June 29, 2024

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Resume:

EMPLOYMENT HISTORY

MAY **** - JUN ****

Receptionist/ Apprentice Optician, Pearle Vision

Being in a professional business environment at Pearle Vision teaches the importance of working together as a team. Skill sets developed were time management, kindness, and multitasking. These skills will definitely improve my ability to become an ophthalmologist in the future.

Managed front desk operations, enhancing customer service efficiency and accuracy. SEP 2021 - FEB 2022

Crew Member, Dairy Queen

Working as a team member at Dairy Queen is an involvement that requires responsibility, focus, customer service skills, and teamwork. They are teaching me ways to better myself in multitasking and teamwork. I will use this knowledge to help me with many things in my life.

FEB 2021 - SEP 2021

Store Associate, Shoe Carnival

Shoe Carnival has taught me many things such as customer service which will help with any job in the future that might be available for me. Customer service, multitasking, and financial transactions will help me in life to understand business in the future.

AUG 2023 - FEB 2024

Optometric Tech/ Receptionist/ Apprentice Optician, America's Best, Fairview, Ohio Communicated with patients to perform retinal fundus photos, visual field testing, and refraction of the eye. working to pull and verify vision insurance and have patient files ready for the next day. Studied and worked as an apprentice optician to order, dispense, and repair glasses. EDUCATION

AUG 2021 - 2023

Vision Care, Medina County Career Center, Medina, Ohio Graduated with honors and various seals and certifications related to the optometric field. AUG 2019 - MAY 2023

Diploma, Medina Senior High School, Medina, Ohio

SKILLS

Proactive Multitasking

Teamwork GPA Achievement

Optical Clinics Anatomy

Patient Care Medical Records Management

Medical Ethics Medical Terminology

7172 Pawnee Road, Spencer, United

States, 44275

ad6t7m@r.postjobfree.com

330-***-****

JASMINE JOHNSON

CREW MEMBER

PROFESSIONAL SUMMARY

Focused Career Technical student educated in anatomy and physiology of the eye, essential ocular surgery as well as the identification and treatment of ocular injuries. Proactive in local outreach service projects and on-site optical clinics. Willing to take on additional responsibilities to ensure the overall function and success of a vision care office. My current GPA is 3.8, and I've been on the honor roll for over 2 years. Healthcare Regulations Time Management

Responsibility

ADDITIONAL INFORMATION

Certifications and Awards

• 10-hour OSHA Medical Certification

• Competed for 4 years in Track and Field and won ribbons.

• Basic Life Support CPR/First Aid (Sept. 2022)

• Child Abuse Prevention Training

• Honor and roll merit roll

• 8th Grade Tour Ambassador for 2 years

• Secretary of Junior year

• Tutored at Medina High in 10th grade

• After School Clinics for Optometry Field

• 1 Work Study Credit

• Worked in the Optical field for a year and a half

• Road Show- 11th and 12th grade

• Elementary and Middle School Vision Volunteer Testing

• High School Vision Volunteer Testing for our Bright Ideas Optical Clinic (11th and 12th grade)

• Vice President Senior Year

• Link Crew Leader in 11th-grade

• HOSA Competitor- Researched Persuasive Writing and Speaking, placed 6th in State (11th grade) and Placed 4th place (12th grade)

• Key Club for 3 years

• Breast Cancer T-Shirt marketing, distributing, and selling Volunteer

Volunteered at the New Hill Church for 2 years as an aid. Allowed to set the church up with books, drawing supplies for kids, and help prep meals for events such as Thanksgiving.

LANGUAGES

Spanish



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