Customer Service Project Management

KENTA DARLINGTON

561-***-**** ad6szq@r.postjobfree.com 810 NW 151th Street, Miami, FL

Customer Service Licensed Security Agent Commercial Truck Driver

SKILLS

Valid and clean CDL A Driver’s License and abstract with Doubles, Triples and Tanker endorsements

Up-to-Date Security Guard G & D License

5+ years Project Management, process improvement, relationship and team building experience

Strong leadership and organizational skills

EXPERIENCE

JRC Transportations OTR-Driver June 2016 – July 2020

Provide project management of transportation logistics, including serving as a Over the road driver . Provided time sensitive loads on time and safely, for companies both large and small.

Examples:

Drove and maintained a Semi truck with 48ft flatbed trailer, making 4 deliveries per week with merchandise valued at $250,000 throughout Southeast region area

Developed strong rapport with companies exhibiting strong customer service skills that generated repeat business

Nationwide Tax Services Office Manager October 2010 – May 2015

Maintain office procedures including payroll, scheduling and processing of paperwork. Organize record-keeping systems including filing, protecting, accessing and destroying employee documents. Provided excellent customer service

Examples:

Handled payroll for a staff of 12 totaling $20,000 per month

Handled 100+ inbound phone calls daily and interacted with 25-50 people per day

Lewis Legacy Security January 2023 – March 2024

Provided Private, Retail and Residential Security Services. Vehicle determent and Foot patrol

EDUCATION

Miami Lakes Vocational Ctr 2014-2015

Florida School of Security 2024

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