Customer Service Team Members
Resume:
Hollee Thomas
EXPERIENCE
Contact
**** * **. ******, ** 93721
ad6sqm@r.postjobfree.com
Barista
Cornerstone Coffee Company - Fresno, CA
December 2023 to Present
Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction
Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
Collaborated with team members to create new seasonal beverage offerings that increased sales by 15%
Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
Implemented strategies to upsell additional items such as pastries or merchandise to increase average transaction value by 10%
Retail Sales Associate
Lady Bug Boutique - Fresno, CA
December 2023 to Present
Provided exceptional customer service, ensuring a positive shopping experience for all customers
Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
Collaborated with team members to create visually appealing merchandise displays that increased sales by 20%
Built strong relationships with repeat customers, resulting in 10% increase in customer loyalty
Collaborated with team members to create visually appealing merchandise displays that increased sales by 15%
Maintained cleanliness and organization of assigned areas within
Store.
Managed multiple tasks simultaneously during busy periods while maintaining attention to detail
Developed strong understanding of products' features, enabling effective communication with customers
Collaborated with visual merchandising team to create eye-catching displays that drove sales.
Cook
Lighthouse Recovery Center
December 2023 to Present
Prepare Meals for Clients
Ensure Health And Safety Regulations within kitchen Area
Maintain a Clean and sanitized kitchen environment
Follow recipes for consistently high quality meals.
Portion and present food according to client expectations.
Operate kitchen appliances such as: Knives, Pans, Blender, etc.
Multi-Tasking
Use Various Ingredients and cooking Techniques
Develop new menus and Create New Recipes
OBJECTIVE
To be an exceptional example of customer service. To also motivate team members and excel within the business.
I am a dedicated and hardworking individual.
A few other skills I possess are being Detail-oriented, Creative-thinking skills, and
being a team player.
Contact this candidate