Customer Service
Resume:
Chandra Belvoir
In a world where you can be anything, be kind!
Ontario, OR 97914
ad6sk2@r.postjobfree.com
Highly reliable and passionate professional eager to thrive in a dynamic, lively, and welcoming environment. With a keen eye for detail, creativity, and a sociable nature, unmatched dedication and loyalty.
Authorized to work in the US for any employer
Work Experience
Spark Delivery Driver
Independent Contractor/Consultant - Ontario, OR
September 2023 to Present
As an independent contractor for this grocery delivery service, responsibilities include safely transporting groceries from store to customer locations, following delivery schedules, and providing excellent customer service. This role requires self-motivation, effective time management, and adherence to delivery instructions and safety regulations.
Server/Bartender
Country Kitchen - Ontario, OR
May 2022 to January 2024
1. Greet and seat guests, providing menus and describing specials. 2. Take accurate food and drink orders, relay to kitchen and bar. 3. Serve food and beverages promptly and accuracy. 4. Provide exceptional customer service, addressing guest needs and concerns. 5. Process payments and handle cash transactions.
6. Maintain cleanliness and organization of dining and bar areas. 7. Adhere to health, safety, and sanitation guidelines. 8. Mix and serve drinks according to recipes (for bartender duties). 9. Monitor bar inventory and restock supplies (for bartender duties). 10. Verify legal drinking age and handle identification (for bartender duties). Server/Bartender/Manager
Denny's - Ontario, OR
June 2018 to April 2022
1. Oversee daily operations of the bar and restaurant, allowing for efficiency and smooth functioning. 2. Hire, train, and supervise staff, including bartenders, servers, and kitchen personnel. 3. Develop and implement strategies to maximize revenue and profitability. 4. Set and maintain high standards for food and beverage quality, service, and cleanliness. 5. Create and update menus, pricing, and promotional offers to attract and retain customers. 6. Manage inventory, order supplies, and control costs to meet budget targets. 7. Handle customer inquiries, complaints, and feedback, striving to provide exceptional customer service.
8. Ensure compliance with health, safety, and sanitation regulations. 9. Collaborate with vendors, suppliers, and contractors to maintain relationships and negotiate contracts. 10. Analyze financial reports and performance metrics to identify areas for improvement and make data- driven decisions.
Kitchen Lead/Morning Opener
Catalyst Learning Center - Middleton, ID
July 2016 to May 2018
1. Plan and prepare nutritious meals and snacks for children in accordance with daycare guidelines and dietary requirements.
2. Develop weekly or monthly menus that incorporate a variety of foods and accommodate any allergies or special dietary needs.
3. Food is probably cooked, served, and stored safely, following proper food handling and sanitation procedures.
4. Order ingredients and supplies as needed, keeping within budget constraints. 5. Maintain a clean and organized kitchen environment, including washing dishes, sanitizing surfaces, and disposing of food waste.
6. Collaborate with daycare staff to coordinate meal times and accommodate scheduling needs. 7. Monitor food inventory and rotate stock to ensure freshness and minimize waste. 8. Keep records of menus, food purchases, and inventory levels for reporting purposes. 9. Communicate with parents and caregivers about menu options and any special dietary considerations. 10. Stay informed about current nutrition guidelines and trends to ensure meals meet recommended standards.
Nanny
Private Care/Live in - Denver, CO
September 2015 to June 2016
Primary caregiver to twin infants.
Computer Teacher
New Plymouth Elementary
March 2014 to May 2015
Taught several classes of elementary age students how to use computers. Including typing, writing documents, and safely using the internet. Made advancements in personal computer abilities. Education
High School Diploma
Payette High School - Payette, ID
May 2009
Skills
• Customer Service (6 years)
• Cash handling (6 years)
• Shift Management (3 years)
• Food Service (6 years)
• POS (6 years)
• Food safety (6 years)
• Serving
• Host/hostess experience
• Restaurant management (1 year)
• Bartending (2 years)
• Kitchen management
• Food handling
• Restaurant experience
• Stocking
• Food preparation
• Sales
• Management
• Cooking
• Microsoft Word
• Customer service
• Cash handling
• Guest services
• Cash register
• Typing
• Computer skills
• English
• Communication skills
• Writing skills
Awards
Best Server of the Treasure Valley
September 2021
Placed 3rd out of a possible 2300 nominees.
Certifications and Licenses
Food Handler Certification
Liquor license
Driver's License
Assessments
General manager (hospitality) — Proficient
April 2022
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Project timeline management — Proficient
April 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Bartending — Proficient
April 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Bartending — Proficient
May 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Written communication — Proficient
April 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cooking skills: Basic food preparation — Proficient May 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Sales skills — Proficient
April 2022
Influencing and negotiating with customers
Full results: Proficient
Front desk agent (hotel) — Proficient
February 2024
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer service — Proficient
January 2024
Identifying and resolving common customer issues
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Customer focus & orientation — Proficient
January 2024
Responding to customer situations with sensitivity Full results: Proficient
Food safety — Proficient
April 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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