Customer Service Administrative Assistant

Christine Haberer

** ********** ******

Bolivar, New York 14715

585-***-****

Objective:

Passionate, engaging, and attentive customer service, along with administrative assistant focused on driving productivity by leveraging strong front office management, with trained in conflict resolution and communication skills.

Professional Experience:

● Administrative tasks: answering phones, directing inquiries, finding answers, account management, utilizing Microsoft Word, Data Entry, Typing (60/65 wpm), and other company related programs.

● Communication Skills: handling customer and business related phone calls, relaying and noting all relevant details, maintaining confidentiality with professionalism.

● Patient charting, able to handle documentation, oral or written, filing and proper notifications to the appropriate senior staff.

● Trained and experience in Medical Terminology, along with being a Nurses Aid and Dental Assistant.

Able to multi task responsibilities and,

ability to adapt to change.

● Independently driven, also enjoys working as a team player.

● Customer service experience, where keeping a high tense situation calm not only with customers, but also with employee’s to prevent loss of key accounts. Education:

Olean Business Institute 1984 through 1985: Business Administration, Organizational Development issues, Bookkeeping, 8,000 ksp Data Processing, 60/65 wpm Typing, Filling, Accounting, Dental Assistant, and Banking.

References Available Per Request