Kiran Bhatia
ad6s3o@r.postjobfree.com
Insurance Professional with long performing history with over 30 years of experience serving wide range of customers by presenting insurance solutions. Seasoned professional at smoothly obtaining potential customer information to provide attractive insurance options. Proven expertise in insurance products, service and customer needs. Deep knowledge of internal and external underwriting policies. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues. Deep
Experience
04/2004 to Current
Insurance Advisor
PT. Talisman Insurance Brokers, Jakarta, Indonesia
• Understands customers’ needs, determine the appropriate course of action and completes or initiate the transaction..
• Explain features of policies and both advantages and disadvantages of various policies.
• Visiting to clients along with risk surveyors to inspect their properties, examine general conditions, type of construction, age, and other characteristics to calculate insurance risks
• Manage the policy and coverage negotiation process to ensure that the client’s commercial objectives are achieved and matching their needs to Insurance company’s products/services
• Process Policies, Schedules and Endorsements on both Underwriting and Broker Systems and arranging to get all relevant documents issued.
• Monitor insurance claims to ensure they are settled equitably for both client and insurer. Coordinate with loss adjusters to investigate claims and determine cause and extent of damages
• Support Accounting function by assisting with Accounts Receivable. 05/1998 to 04/2004
Technical Advisor
PT. Perkasa Insurance International, Jakarta, Indonesia
• Handling all classes of insurance requirements viz, Fire and Property All Risk, Group Personal Accident, Group Health insurance, Marine Cargo Insurance, Marine Hull, Surety Bonds, fleet coverages and Liabilities Insurances.
• Liaising with Brokers/clients/ underwriters on a day to day basis on all scheme related issues and developing relationships with them.
• Handling all aspects of risks including quotations, renewals, alterations and claims.
• Appointed and Supported claims adjusters in processing of the properties claims.
• Attend meetings, seminars and programs to learn about new products and services, new skills and receive technical assistance in developing new accounts.
• Monitored Insurance Claims to insure that they were settled equitably for both Client and Insurer.
02/1986 to 04/1998
Senior Insurance Assistant
National Insurance Co. Ltd, Chandigarh, India
• Respond to allocated mails and queries of agents, brokers/clients on a daily basis and Provide efficient and effective services to them.
• Managing relations with the new and existing clients, taking a proactive approach all aspects of account management and service delivery.
• Perform administrative tasks, such as maintaining records, calculate premiums, issuances of quotes and Policies and handling policy renewals.
• Promptly responded to reported Claims. Follow up with Surveyors and Loss Adjusters. Review of their reports and Settlement.
• Analyze claims to determine the extent of company’s liability.
• Making approval and denial decision notes for the senior management. Skills
• Organized,
• Excellent communication
• Attentive to detail
• Able to build and maintain trusted
and long term relationships.
• Working professionally and
ethically with colleagues, clients
and insurers.
• Able to work under pressure
• Customer Service
• Analytical
• Results-oriented
Education & Training
Master of Science : Mathematics 1982
Punjab University, Chandigarh, India
Certification
• Fundamental of Insurance Level 1
from IBABC
• Licentiate Member / Associateship
examination of Insurance Institute
of India, Bombay affiliated to
Chartered Insurance Institute,
London in Year 1989 which
covers: Principles of General
Insurance, Practice of General
Insurance, Accounts.