Customer Service Compass Group

JESSICA LOPEZ

Phoenix, AZ *****

602-***-**** - ad6s3a@r.postjobfree.com

PROFESSIONAL SUMMARY

Proven expertise in maintaining high standards of cleanliness and sanitation, honed at Compass Group Management and other notable employers. Adept at streamlining processes for efficiency, evidenced by optimizing ink mixing workflows at Smurfitt Kappa. Skilled in restroom cleaning and demonstrating exceptional customer service, ensuring a sanitary, welcoming environment for all. SKILLS

Restroom cleaning

Maintaining inventory

Sanitation protocols

Dusting surfaces

WORK HISTORY

06/2023 to 05/2024 EVS Housekeeper

Compass Group Management – Phx,az

Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment. Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.

05/2022 to 05/2023 Housekeeper

Holiday Inn Express Hotel – Surprise, AZ

Disinfected and mopped bathrooms to keep facilities sanitary and clean. Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items. Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. 03/2009 to 12/2022 Dieshop/ Ink Tech

Smurfitt Kappa – Chandler, AZ

Maintained a clean and organized work environment, adhering to safety standards and guidelines for hazardous materials handling.

Streamlined the color-matching process for improved efficiency and accuracy in client projects.

Optimized workflow processes, implementing efficient systems for ink mixing, dispensing, and tracking usage data.

Ensured excellent print results by carefully sourcing high-quality raw materials from reliable suppliers.

EDUCATION

10/2005 Ged: Ged

Issac Community Center - Phx,az

LANGUAGES

Spanish

Native or Bilingual

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