Customer Service Representative
Resume:
Brittany Lawyer
Lewisville, TX *****
ad6ru7@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative (WFH)
Concentrix - Lewisville, TX
September 2021 to October 2023
LOG CALLS
ENROLLMENT CALLS
GREET CUSTOMER ON THE PHONE WITH RESPECT AND REFILL ALL PRESCRIPTIONS EDUCATE MEMBERS ON ALL CALLS
ASSISTING MEMBERS WILL BILLING INFORMATION; CHANGES WITH ADDRESS AND MEDICATION FOR SYSTEM UPDATES
INFORMING MEMEBERS OF GENERAL CHANGES OF DOCTOR NOTES, COMPANY POLICY, AND COST Dillard's Sales Associate
Dillard's Retail - Lewisville, TX
September 2018 to May 2019
1. Sales reps
2. having customer service skills
3. maintaining quota and department area
4. learning the business and being professional
5. attend morning meetings
1. Counting register before opening or after closing 2. Maintaining great customer service and communication to ensure that customers have a good experience.
Supervisor
Ross Dress For Less - Lewisville, TX
March 2017 to March 2018
1. Sales floor Manager
2. stocking merchandise
3. hard-tagging
4. productivity
5. great customer service, multitasking, great under pressure 6. Attendance 100%
Customer Service
Academy Sports + Outdoors - Jackson, MS
February 2015 to July 2016
1. greet customers and employees
2. making sure the shopping experience is great
3. always prompt and ready to work
4. Learning and having the ability to adapt to new technologies, circumstances, and challenges Education
High school diploma
Callaway High School - Jackson, MS
August 2009 to May 2012
Skills
• Data collection (1 year)
• Teaching (1 year)
• Order Picking (2 years)
• Customer service (10+ years)
• Communication skills
• Typing (10+ years)
• Customer Service (4 years), Packaging (3 years), Warehousing (2 years), Picker Packer (2 years)
• Supervising experience (1 year)
• RF Scanner
• Infant care
• Supervising experience
• Customer service
• Typing
• Cash register
• Windows
• Customer support
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