Solutions Consultant Business

NAOMI CATHEY

ADA, OK *****

580-***-**** - ad6rqy@r.postjobfree.com

PROFESSIONAL SUMMARY

Affable Solutions Consultant with 19 years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers. Dependable, skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth. Seasoned Business Solutions Consultant with 19 years of comprehensive experience maintaining and developing healthy relationships with clients. Committed to leading all business projects to success. Expertise in project management, business analysis consultant and business development. Proactive professional with commercial approach to solving problems. Confident skillful at managing customer engagements, streamlining business processes and overseeing implementation of customized solutions. Self-motivated natural leader with over 19 years of experience designing effective business solutions. In-depth knowledge of best business practices and processes. Personable business professional bringing successful 19-year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS

Software Implementation PoC Demonstration

Salesforce Administration MS Project

Continuous Improvement Business Analysis

Support Response Coordination Customer Relationship Management

(CRM)

Organizational Development Project Planning

Data Analytics SharePoint

Customer Communication Documentation

Data and Analytics Financial Data Analysis

Process Improvement Business Requirements

Accounting Principles Documentation Management

Database Management Information Processing

Data Compiling

WORK HISTORY

04/2004 to 02/2024 Pre-paid Legal Services Inc. - 19 yrs 10 mos Business Solutions Consultant - Ada, OK

Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.

Performed detailed research of customer business structures to accurately tailor to unique needs of each.

Performed proof of concept demonstrations, instructing potential customers on benefit of Legal Service

Drafted integration plans to ease assimilation of products into customers' business infrastructure.

Defined and described logistics of proposed projects to customers. 04/1984 to 12/2003 Vanity Fair - 19 yrs 8 mos

Sewing Machine Operator - Ada Oklahoma

Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.

Produced high-quality garments through careful monitoring of stitch quality and consistency.

Supported performance targets by maintaining clean and neat work areas. Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.

Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.

Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.

Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

EDUCATION

GED

Colbert High School - Colbert, OK

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