Sales Professional with hospitality and customer service experience
Resume:
MOUNT HOLLY, NC *****
ad6rkz@r.postjobfree.com
MESA B. KVISTAD
SKILLS
Food & Beverage; Register and Deposit Handling; Crisis Management; Sales Analytics; Multitasking; Rapport & Morale Development; Client/Customer/Patient Management; Interpersonal Communication…
EXPERIENCE
Scott Will Toyota: Sumter, SC — Certified Toyota Sales Professional
OCTOBER 2023 - APRIL 2024
● Averaged 12+ sold vehicles monthly.
● Utilized persuasive and psychological communication skills to validate cost and up-selling of products.
● Built client relationships, whilst completing expected follow ups.
● Assessed inventory needs through product knowledge. Aspen Dental: Sumter, SC — Dental Assistant
JUNE 2023 - OCTOBER 2023
● Preparing patients for procedures.
● Managing charts whilst upholding the accuracy & organization of records & HIPAA laws.
● Sterilization of dental instruments.
● Assisting dentists and hygienists with extractions & restorative care.
● Educating on preventative dental care & advertising products offered at the clinic; bringing in revenue.
Oregon State Hospital: Salem, OR — Mental Health Technician MAY 2022 - MAY 2023
● Assisting with admission and discharge.
● Monitored 20+ cases on units labeled as “high acuity”.
● Evaluated client’s progress and mental status.
● Organized activities to demonstrate social skills.
● Utilized verbal & physical de-escalation during moments of crisis.
● Communicated with families & nursing staff regarding client’s treatment. Dutch Brothers: Salem, OR — Barista
MARCH 2021 - MAY 2022
● Multitasked 1:1 interaction with customers, fulfilling orders and operating the cash register.
● Memorized 75+ beverage recipes, as well as individual regular patreon’s preferences.
● Machinery maintenance & cleanliness.
● Collaborated with a team to create community service activities: fundraisers, home renovations & community clean-ups. Chipotle Mexican Grill: Keizer, OR — Service Manager NOVEMBER 2018 - FEBRUARY 2021
● Oversaw front of house and back of house operations, managing 10+ employees per shift.
● Created inventory orders & forecasted needs, aware of holidays and local events.
● Organized interviews & assisted during hiring/onboarding processes.
● Handled customer concerns with professionalism & compassion.
● Managed cash registers, safe & deposits.
● Recognized nuances & quickly made adjustments to schedule & positioning of staff to ensure the flow of operations ran smoothly.
● Collaborated with upper management through verbal & written communications.
EDUCATION
Sheridan High School: Sheridan, OR — High School Diploma SEPTEMBER 2014 - JUNE 2018
● Completed with a 3.5 GPA.
● Volunteered at the elementary school & shadowed over an art teacher, created lesson plans for students.
● Operated student store at Sheridan High School.
CERTIFICATION
● SERVSAFE as of 2019.
● OLCC as of 2020
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