Customer Service Accounts Payable

Maria A. Jones

Personal: ad6rj9@r.postjobfree.com • 619-***-**** • El Cajon, CA

Key Skills

A highly dedicated individual with over 19 years experience in the office environment, offering solid verbal and written communication skills, with pleasant and polite customer service skills. Responsible and Reliable. Highly proficient with standard Microsoft Office Applications such as Word, Excel, Outlook as well as Intuit QuickBooks. Seeking a position of responsibility in a professional setting where accuracy, reliability and professionalism is the norm. Summary of Qualifications

● Highly proficient with, and formally trained in Microsoft Office, Word, Excel, Outlook .

● Solid experience with Intuit QuickBooks, Accounts Payable, Accounts Receivable, Cost Control.

● Excellent Oral and Written communication skills with emphasis on clear and concise language.

● Proficient mathematics skills needed to perform standard business transactions.

● Capable of multitasking and remaining organized in all aspects of work.

● I’ve used so many software programs, too many to remember or list. Quick at learning new programs.

● Good Interpersonal skills and have built good working relationships with all coworkers. Employment History

Marketing Coordinator L3 Healthcare LLC - San Diego, CA 9/2021 - 4/2024 I assisted in all aspects of turnkey marketing for healthcare and medical device companies including social media posts and conferences for medical education.

Dental Lab Office Assistant Advanced Dental Arts - El Cajon, CA 7/7/2020 - 10/8/2020 I answered phones from the dental office clients (the doctors and assistants), manually checked in dentist prescription orders, dental products/materials, then entered in the computer. ran reports, made deliveries to dental offices, picked up orders from dental offices, created invoices and entered payments, filed, organized, followed up on orders delivery dates. Scheduled in office appointments with dentists customers when needed with technicians, mailed products and orders to outsourced dental labs for the few things ADA did not do. Worked closely with the technicians to maintain our deadlines. Ran errands when needed, such as shopping for office supplies, made deposits at the bank, shared all the office tasks with 2 other coworkers.

Inside Sales Representative HD Supply – Santee, CA 6/2017 – 9/2018

(ISR-Hospitality) I had a portfolio of Wyndham, Hilton, and other Winning Relationship hotels. I was their personal contact at HDS for all their hotel brand supplies, including furniture, construction needs, flooring, guest room, lobby, bathroom, art, etc. Daily I spoke to the owners and GMs to assist in their routine supplies and their remodels. I worked with Special Orders and other various departments, including Renovations, Credit, Sales Support to coordinate and integrate all aspects of the business needed to complete their needs. Daily, I used Salesforce Console, Outlook, Billtrust, BI Reports, Tracking Sites, and many other software programs and websites. I traveled for the 2018 Wyndham Show in Vegas and was able to meet some of the owners and GMs I had built relationships with. Sales Support Coordinator HD Supply – Santee, CA 4/2016 – 6/2017 Avaya/Workforce, Kronos, Verint, SAP, Salesforce, BI Portal/Run Reports, GL Codes, Customer Letters, Goods Receipts, Exclusion List, Outlook, Excel, Word, Halo/3rd Party Tracking, Billtrust, Sharepoint, Hd Supply Solutions, HD Supply Catalog Portal, Call Center orders/quotes/returns/reships. Sales and Marketing Support Exhibe Corporation - El Cajon, CA 6/2013 - 7/2014 Assisted in Custom and Portable Sales Departments, integrating all aspects of sales, marketing, quoting, purchasing, shipping, billing, follow up calls, meeting with potential clients, introducing showroom, figuring turnaround time. Used Word, Excel, Outlook, Quickbooks, Powerpoint, Spreadsheets, File Pro Maker, OneNote, Shipping, Printing labels, Tracking, Graphic Links, email, fax, scan, copy, and filing. CA Foreclosure Support/Team 2 Quality Loan Service Corp. – San Diego, CA

4/2011 - 1/2013

Assisted in all stages of the property foreclosure process. Used Word, Excel, Outlook, IDS, & LPS, on a daily basis. Audit/ DOT review, First-Action, generating docs, adjusting client/state specifics, sending docs to be executed and then recorded. Uploading docs into specific client systems, such as Vendorscape, Lenstar, and Ocwen. Assisted in other states when needed.

Office Assistant General Construction Company –

El Cajon, CA

1/2004 – 2/2011

Assisted in office duties, emailing, copying, scanning, filing, typing bids, etc. United States Postal Carrier United States Postal Service – El Cajon, CA

3/1999 – 12/2003

Cased route, collected accountables (registered, certified, express, etc.), parcels and DPS. Pulled case down, arranged mail in LLV. Walked 5-6 hours a day delivering mail, with a sense of urgency. Scanning and getting signatures where needed. Unloaded various items (outgoing and accountables cage), forwarding, Attempted not known, Undeliverable, holds, keeping case clean of all mail. Education

Certificate, Bookkeeping & Office Specialist (2015) OSC Computer Training – Sacramento, CA General Education, Math, Computers Grossmont College – El Cajon, CA Certificate, Computer Technology Foothills Adult School – El Cajon, CA

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