Customer Service Human Resources
Resume:
James D. Mahaffey II
**** *. ******** ***., *** *05
Chicago, IL 60639
ad6rhg@r.postjobfree.com
June 26, 2024
Attn: Human Resources
Dear HR. Director:
I am very thankful for the opportunity to have you review my resume’ for the position that I’m applying for. I am a self-motivated and articulate individual needing no supervision. My major strengths are account analysis, budgeting, office administration, customer service, Internet research and problem solving. I have excellent interpersonal and organizational skills along with a strong knowledge of computer software as well as programming.
In addition, I worked at H&S Hardware for 6 years starting out as a clerk then being promoted to Electrical Department Manager while I was in high school and college. Based upon your job qualifications and description, I’m sure that I will be able to meet and exceed the requirements necessary for the position that your company is offering.
Thank you in advance for your consideration. I look forward to meeting with you for an interview. If you have any questions or concerns please feel free to inquire.
Sincerely,
James D. Mahaffey II
James D. Mahaffey II
James D. Mahaffey II
1745 N. Keystone Ave., Apt 205
Chicago, IL 60639
ad6rhg@r.postjobfree.com
OBJECTIVE
To obtain a position that maximizes my skills in account analysis, budgeting, office administration, customer service, Internet research and data entry along with a strong knowledge of computer software as well as programming.
EXPERIENCE
United Creative Forces, Chicago, IL
Operations Manager, 01/2014 – 06/2016
Work closely with the Owner to ensure the success of the company through excellent customer service. Responsible for ordering, receiving, stocking and displaying of products. Reconciled all balances through A/P and A/R. Used Excel, Word to provide informative information concerning his business. Processed EFT’s daily. Setup Computer accounting system.
Northwestern Rehabilitation, Chicago, IL
Computer Trainer, 01/2001 - 07/2001
Responsible for individualized, one-to-one computer skills training, including software and hardware utilization, troubleshooting basics, and advanced skills training. Maintained course records and provided recommendations for performance improvement.
University of Chicago, Chicago, IL
Financial Administrator, 02/2000 - 05/2000
Processed customer billing inquiries as well as monthly statements. Requested credit approval as needed to reconcile outstanding balances. Managed accounts and adjusted records as warranted. Provided telephone customer service to handle requests and complaints.
Auto DriveAway, Chicago, IL
Bookkeeper, 01/1997 - 10/1999
Reconciled all balances through Accounts Payable and Receivable for 9 offices nationwide. Provided General Ledger and Journal entry of financial information to balance accounts accurately. Processed Accruals as well as the Profit and Loss statements for month end closing. Carefully monitored account budgets exceeding $500,000.
University of Louisville, Louisville, KY
Program Assistant III/Accountant, 08/1994 - 09/1996
Handled and maintained accounting records for 60 accounts for 5 university departments. Compiled accounting data for bi-weekly and monthly reports. Processed purchase orders and performed electronic requisitions as requested. Issued travel reimbursements and ensured prompt delivery of outstanding checks. Allocated funds as determined by financial need.
Discount Cellular and Paging, Louisville, KY
Market Administrator, 01/1993 - 08/1994
Processed incoming revenue and balanced accounts to provide detailed reports for the corporate office. Projected earnings and losses and managed all account activity. Oversaw inventory control and commissions for employees. Processed credit approval for customers.
EDUCATION
University of Louisville, Louisville, KY
Mathematics (Actuarial Science) and Electrical Engineering
English, Math, Science, Accounting I & II, Leadership Program, Speed Reading, Management Skills, Macros Programming, Basic Programming, CICS, C++
RELEVANT SKILLS
Proficient with Microsoft applications such as Access, Word, and Excel on a Macintosh and IBM system. Have also used Lotus 123, Quattro Pro, Dbase IV, WordPerfect, QuickBooks Pro, AMI-PRO, and Paradox extensively. In addition, used A/S 400 to post cash receipts, journal entries, edit accounts receivable and payable, FRS to maintain the daily, monthly and yearly account balance. Office Vision to send messages, set appointments and receive all relevant information
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