Human Resource High School
Resume:
Jamie Hines
Seeking a position in which my organizational, leadership, and communicative skills will be utilized.
ST. STEPHENS
HIGH SCHOOL
HICKORY, NC
SOFT SKILLS
Problem Solving
Accept Feedback
Adaptable
COMPUTER
Microsoft Office
QuickBooks
AS400
PERSONAL SKILLS
Decision Making
Communication
Leadership
SKILLS/PROGRAMS
Verint Software
Presents information to small or large groups and individuals.
Jamie Hines
Phone: 828-***-****
Email: ad6rfe@r.postjobfree.com
Jamie Hines
Phone: 828-***-****
Email: ad6rfe@r.postjobfree.com
1009 Atherstone Street NW Conover, NC 28613
Phone: 828-***-****
Email: ad6rfe@r.postjobfree.com
CASE FARMS CHICKEN (Morganton, NC)
Human Resource Manager 05/2023-Present
Participates in developing and implementing department policies, goals, and objectives.
Evaluates HR policies and methods, recommends best practice/courses of action.
Oversees HR administrators and ensures that their duties are performed efficiently.
Supervises HR functions such as staffing, communications, payroll, benefits, training, reporting, unemployment, I-9, etc..
Responsible for employee relations issues, conflict resolution, performance evaluations, coaching, and disciplinary actions.
Complete special projects by clarifying project objective, setting timetables and schedules, conducting research, developing and organizing information, presenting results.
Responsible for recruitment for hourly personnel openings.
Conducts new employee orientations.
Coordinates all training.
Supports unemployment claims response.
Monitors and modifies Kronos and HRIS ssystems, verifies labor hours and attendance.
Enforces company policies, safety standards, quality standards, SOPs, and GMPs.
ACRO BLUE STAFFING (Marion, NC)
Human Resource Manager 01/2023-05/2023 Company closed unexpectedly.
Manage all daily account activity regarding the On-Site client staffing needs.
Maintain good client relations by handling all customer service inquiries, concerns, issues, and ensuring consistent quality.
Oversee and develop a specific business plan to ensure fulfillment of client needs and ensures “best fit”. Assist with the creation of specialized advertising.
Along with the Client Management team, define and develop all pre-training technologies. Define and coordinate usage. Prepares all employees through orientation for a proper transition to the assignment.
Manage all master vendor activities including payroll, invoicing, and aging (if applicable).
Assist in the coordination and selection of secondary vendors. Communicate regularly on account status (if applicable).
Manage employee turnover and retention by proactively addressing concerns.
Oversee safety program in conjunction with Safety Director and Client Management team.
Coordinate and maintain employee files regarding background checks and substance screening and any other pertinent Client specific paperwork.
Maintain attendance records; coordinate new starts and appropriate pre-assignment paperwork (i.e., I-9’s, drug test templates, skill checks, etc.).
Develop strategies to reduce workers’ compensation dollars. Complete On-Site incident investigations and appropriate paperwork.
Regularly conduct partnership in performance meetings to ensure consistency and quality.
Oversee time and attendance for all employees, including timeclock reconciliation, invoice comparison, and paycheck distribution.
Prepare necessary regularly scheduled evaluations for the variable workforce.
WALMART INC (Hickory, NC)
People Lead 11/2021- 01/2023
• Drives Human Resource Initiatives - Demonstrates and communicates solid working knowledge of Company, legal, and regulatory HR policies and procedures as well as local, state, and federal laws (for example, Title VII, ADA, FMLA, NLRA, Child Labor Laws, HIPAA).
• Recommends clear and concrete approaches for improving the effectiveness of HR initiatives. Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways of working implementation efforts.
• Develops, communicates, and implements HR practices and action plans to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying data from multiple resources to ensure accuracy; monitoring strategy progress and results; and identifying and addressing process improvement opportunities.
• Supports and advocates for associates by modeling Walmart core values; encouraging associates to lead by example and act with integrity; and correcting and/or reporting issues or concerns to management.
• Assists leadership with associate recruitment, hiring, staffing, development, succession planning, scheduling, attendance, and performance needs by identifying and analyzing HR related issues; and providing guidance on the execution of company HR programs and initiatives.
• Develops and implements plans, practices, and processes to better achieve organizational goals. Develops contingency plans to manage or eliminate potential problems. Identifies and recommends ways to continually improve and streamline processes and practices.
• Develops and presents logical, convincing reasons in support of one's perspectives and initiatives.
• Proactively shares relevant information and timely updates with appropriate people. Listens attentively and asks questions to ensure understanding.
• Research information for and prepares documents and presentations that effectively convey relevant information in a timely manner.
CATAWBA COUNTY SOCIAL SERVICES (Hickory, NC)
Eligibility Specialist II (IMC II), Family Medicaid
7/2021 – 11/2021
• Determine eligibility for program by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
• Interpret State and Federal guidelines and determining how they apply to each individual situation. Explanation and enrollment in Carolina Access.
• Educate clients to assure they are fully aware of the change reporting requirements. Manage an ongoing caseload by redetermining eligibility and reacting to numerous changes under strict deadlines.
• Referral of applicants/recipients to other social services programs and community services. Manage data in a complex software system.
WALMART INC (Hickory, NC)
Team Lead Hardlines 3/2021- 7/2021
• Directs and guides members of management and hourly associates on proper customer service.
• Approaches and techniques by modeling excellent customer service (for example, tour to teach).
• Ensuring customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
• Building relationships with associates to ensure proper feedback; and answering questions or providing information to customers and associates.
• Merchandizing, Stocking, Data Entry, Inventory Control
Asset Protection Associate 9/2019- 3/2021
• Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling, and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
• Secures and safeguards the Facility and surrounding areas by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs and other required documentation, and appropriately executing emergency response procedures. Follows policy to apprehend shoplifters.
STONYPOINT BAPTIST CHURCH (Stonypoint, NC)
11/2014 – 10/2020
Office Manager
• Assisted the clergy with all church needs.
• Answer phone, payroll, billing and collections, process deposits, and customer service. Computer skills, data entry, maintain employee time and attendance, employee benefits, bookkeeping, and various other office tasks.
• Handled all aspects of accounting to include taxes, 941’s, and quarterlies. Calculated all sales tax and submitted bi-annual.
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