Service Technician Access Control

Mark Parker

***** ***** ********, *** *****, CA *2127 619-***-**** ad6r03@r.postjobfree.com

Objective: Learn the administrative and managerial side of an organization’s security systems and lead implementation.

Relevant Experience:

UNITED STATES NAVY

● June 1998 - October 2007

● E-5/IC2(SW)

● Work Center Supervisor- DDG54 (3 Years, 5 Personnel)

● Quality Control-North Island (2 Years, 10 Personnel) NATIONAL SECURITY WORKS

SERVICE TECHNICIAN — APRIL 2019-PRESENT

● Service (3Years): Provide advanced integrated security solutions for small to large businesses, governmental facilities, industrial, healthcare, and biotech facilities across San Diego, Riverside, Orange County, and Los Angeles

● Troubleshoot, replace, and repair equipment

● Program equipment

● Repair or replace cabling

● Request RMA from manufacturers

● Complete 3-8 service ticket requests daily throughout multiple counties within core operating hours

● Respond to emergency calls as requested

● Lead and supervise Install Technicians on San Diego-wide reader conversion project

● Utilize Field Connect to organize, manage, and triage daily assignments

● Lead inspections for Access Control, CCTV and Intrusion systems within multiple companies

● Interact with customers daily

NATIONAL SECURITY WORKS

INSTALL TECHNICIAN APPRENTICE/JOURNEYMAN — JANUARY 2015 - APRIL 2019

● Installation (4 Years and 3 Months): run cable

● Install equipment

● Program equipment

● Test equipment

● Troubleshoot equipment if needed

● Lead and supervise Sound Technicians on projects as Project Lead

● Supported the Southern California Kaiser Permanente Lenel and Bosch Conversion project

● Interact with customers daily

Education:

● Central Texas College - Associate’s Degree (General Studies)

● San Diego City College - Associate’s Degree (Business Studies)

● Started at San Diego State University for a degree in International Business with an emphasis in Marketing and Japanese

Certifications:

● Access Control: Lenel, Genentech

● Intrusion: DMP, Bosch, Lenel

● Video Surveillance: Milestone, Lenel

● VDV and Fire/Life Safety Licenses from the State of California

● OSHA 10

● OSHA 30

Skills:

● Access Control: Software House, Avigilon, Lenel

● Video Surveillance: Exac, Axis, Sony, Pelco, Arecont, TruVision, Honeywell, and various others

● Programs and Applications: Onguard, CCure, Microsoft Office Suite, Apple (Pages, Numbers, etc.), CMS Compass, SNC Toolbox, IP Config Tool(Axis)

● General Network Knowledge: IP Configuration (IPV4, IPV6), Remote Desktop, Command Prompt

Contact this candidate