Customer Service Property Management
Resume:
Valley Glen, CA *****
ad6qoj@r.postjobfree.com
Lisa Marie Diasparra
SKILLS
● Computer Proficiency Skills
● Customer Service Skills
● Administration work
● Attention to detail
● Excels in verbal communication skills
● Docusign
EXPERIENCE
AVA Avalon Bay communities, LA — Property Managment December 2022 - PRESENT
● Assisted in all aspects of property management for 3 properties, AVA North Hollywood, AVA Burbank, and AVA/Avalon Studio City, 1700 units all together.
● Screen applicants, ensuring they could comply with property rules and rental price agreements.
● Organized electronic tenant complaint system, answered company emails, scheduled appoints for prospects/residents who have any issues or questions.
● Involved with sales, prepared lease agreement for tenants, arrange maintenance to get apartments ready for new residents, Collected cashiers checks/money orders and documented it into our system.
● Provided administrative support to the property management team. Harvest Moon, LA — Barista/Waitress
December 2021 - PRESENT
● Greet guest with a warm friendly welcome while helping them get seated to their table.
● Ensure optimal guest experience by taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude.
● Knowledgeably recommend menu items based on customer needs and preferences, including upselling our popular dishes, and drinks.
● Manage orders and accompanying financial transactions using our sale system. PopDust, LA — Interviewer
January 2023 - PRESENT
● Interview Artist signed with Atlantic Records.
● Maintain strong knowledge of musicians current song releases, tours, and personal life by doing extensive research on them.
● Assure a warm, positive, comfortable experience for the artist.
● Make sure listeners get to see the authenticity of these artists through my interviews. Ideal Esthetics Medical Spa, NY — Personal Assistant/Secretary December 2020 - February 2021
● Scheduled appointments, maintained and updated appointment calendar, made follow up calls.
● Welcomed clients in a professional and courteous manner, provided information about the procedures, and sold Med Spa memberships to clients.
● Delivered talks describing features of facilities, and the types of services that are offered. Babylon Medical Practice, NY — Administrative Assistant May 2018 - February 2020
● Acted as a liaison between patients and the practice regarding general inquiries and appointment scheduling.
● Organized and maintained patients medical records.
● Prepared and gathered patient files for the doctors prior to them seeing patients.
● Made confirmation calls to confirm appointments. EDUCATION
SUNY Old Westbury, Old Westbury - Media Communications December 2020
College of Arts and Sciences, Department of Media and Communications
-Bachelors in Media and Communications
Suffolk Community College - Liberal Arts and Science May 2019
College of Liberal Arts and Science
-Associates degree in Liberal Arts
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