Customer Service Representative
Resume:
EARNEST WILSON
Chicago, IL *****
ad6qhg@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
●Quick learner with proven ability to safely operate job-specific tools and equipment including pallet jacks, various forklifts and industrial equipment
●Adept at working independently with limited supervision or as part of a team
●Natural, confident leader with strong customer service skills
●Demonstrated history of attention to detail and performing high quality work across multiple roles
PROFESSIONAL EXPERIENCE
Field Service Representative
Cleanslate, Chicago, IL May 2024 to Present
●Provide comprehensive neighborhood beautification services including litter abatement, landscaping, and snow removal responsibilities as assigned each day in various locations
●Empty trash containers and discard garbage transferring all debris and garbage to proper dumpsite
●Sweep and collect litter along designated routes including sidewalks, 18 inches into the street and vacant lots
●Collect debris and recyclable materials and dispose of them properly
●Greet at least 100 pedestrians and customers per day informing them of the value of recycling and of Cleanslate
●Load and unload equipment and supplies as needed
Driver August 2023 to April 2024
Joe’s Chicken & Fish, Chicago, IL
●Planned optimal routes to pickup/deliver multiple orders per trip and achieve strong performance ratings when visiting wholesalers and suppliers
●Kept delivery clean and neat to maintain company’s professional reputation
●Verified orders prior to completing deliveries to avoid customer complaints
●Met expected delivery times, consistently by using GPS software to spot and avoid traffic delays
●Logged hours, mileage and order-related activities with company’s app to maintain detailed records for future reference for vans and pickup trucks
●Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
Dishwasher May 2022 to November 2023
RPM, Chicago, IL
●Prepared dishes/china and silverware for cleaning by removing excess food scraps and hosing down
●Placed dishes and silverware in rack for deep cleaning by industrial dishwasher
●Organized dishes and silverware for ease of retrieval
●Performed custodial and maintenance services including cleaning and clearing tables, trash removal, servicing, and supplying restrooms, and complete floor care
●Ensured work areas were safe, clean, orderly, adhering to all applicable food safety guidelines and regulations
Truck Driver January 2013 to February 2017
Heavy Weight Trucking LLC, DeKalb, GA
●Owner/Operator of 18-wheeler truck
●Planned optimal routes to pickup/deliver multiple orders per trip and achieve strong performance ratings
●Kept delivery clean and neat to maintain company’s professional reputation
●Verified orders prior to completing deliveries to avoid customer complaints
●Met expected delivery times, consistently by using GPS software to spot and avoid traffic delays
●Logged hours, mileage and order-related activities with company’s app to maintain detailed records for future reference for trucks
●Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
EDUCATION AND TRAINING
Cara Chicago
Certificate of Achievement in Personal and Professional Development, 2024
Cedar Grove High School, Ellenwood, GA
Diploma
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