Health Care Home
Resume:
Education
Bachelor of Science
Healthcare Administration
Business Management
University of Toledo
Certifications:
First Aid /CPR
Phlebotomy Technician
Awarded April 2021
License Esthetician
Licensed March 2023
Skills
Leadership
Attention to detail
Stress Management
EPIC training, knowledge of
healthcare computer systems
and databases
Infection Control
Emotional Intelligence
Analyzing Influences
A health care professional with 7+ years of experience in both
hospital and private practice settings. Dedicated to providing
quality care services with utmost confidentiality. Adept at
coordinating with medical teams to deliver emergency treatment
to patients in crisis
Experience
Intake Coordinator
Menorah Park Home Health
¢ Assists the supervisor with the evaluation of incoming
referrals for appropriateness for admission.
* Obtains verification of benefits, patient demographics and all
required clinical support documentation.
Logs each referral received in the referral log book and notifies
corresponding marketer of referral. Accurately fills out an
intake information sheet on every pending SOC.
11/2023 - Present
Health Unit Coordinator
Cleveland Clinic
07/2022 - 07/2023
¢ Conducts an in-person greeting, welcome and orientation to
the unit for newly admitted and transferred patients.
¢ Communicates and facilitates communication with patients,
families, other departments and health care team members
regarding patient care.
* Provides concierge service to assist patients and families with
way finding and directs them to available
Authorization Representative II
Cleveland Clinic
02/2019 - 08/2021
Cross-trained to staff all areas of Authorization supporting any
facility, including but not limited to verification, pre-
certification, eligibility, benefits including copays, deductibles
and out of pocket expenses.
@ May be required to flag accounts for high dollar financial
clearance, Identifies and utilizes appropriate reports to
contact insurance payers for resolution to accounts that are
pending, denied or in the appeal process.
Performs some registration input in order to ensure accurate
patient information for the authorization process.
Contact this candidate