Customer Service High School

Spartanburg, SC *****

254-***-****

ad6ph0@r.postjobfree.com

EDUCATION AND

TRAINING

High School Diploma

Paul M. Dorman High School,

Spartanburg, SC

January 2011

Some College (No Degree)

Nursing

Spartanburg Community College,

Spartanburg, SC

SUMMARY

Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

SKILLS

EXPERIENCE

CAREGIVER/PERSONAL ASSISTANT

Comfort Keepers Spartanburg, SC February 2020 - Current MANAGER

Scotchman GPM investments Spartanburg, SC March 2013 - January 2020 COLLECTIONS REPRESENTATIVE

American Credit Acceptance Spartanburg, SC June 2017 - March 2019 LE'ASIA MACK

• Efficient and Detail-Oriented

• Customer Account Management

• Data Entry and Maintenance

• Multitasking and Prioritization

• POS Systems and Ordering

Platforms

• Verbal and Written

Communication

• Customer Service

• Microsoft systems (Word, Excel,

PowerPoint, etc)

• Outlook

• Assist clients with activities of daily living, such as bathing, dressing, transferring, preparing and serving meals

• Provides high levels of comfort, and companionship to the clients and their families

• Understanding on how to balance the needs of the clients with the needs of the organization.

• Managed all day to day operations of the company

• Which consisted of hiring, terminating, creating schedules, taking inventory, restocking, banking, cash control within the store

• As well as managing profits and loss, Accomplishing the company's objectives by managing staff, planning, and evaluating company activities.

• Identified delinquent accounts, took appropriate action, and recorded LM

ADMINISTRATIVE ASSISTANT

Early Childhood Discoveries Spartanburg, SC June 2008 - December 2017 CERTIFICATIONS

pertinent notes in the system

• With this company I also analyzed credit service bureau data as needed

• Recommended changes required to credit limit or collection actions, along with communicating with sales teams and customers regarding account statuses, orders, and payments building customer relationships

• 1 sales representative

• Appliance of computers for various applications, such as database management or word processing

• Receive calls and administer information to callers, attain messages, or transfer calls to appropriate individuals

• Provide services to customers, such as order placement or account information, medical office experience.

• Certified Nursing Assistant

• First Aid & CPR

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